Customer Reviews for VEVOR Trailer Jack with Wheel, 1600 lbs Heavy Duty Swivel Boat Trailer Jack PP Single Wheel, 10" Lift, Bolt-on Trailer Tongue Jack with Ergonomic Handle for RV, Boat, Horse Trailer, Utility Trailer
725.75 kg
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124 Reviews
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dcfinsaas Haven’t received it.
I still haven’t received it and have no idea the status of my order.
0 people found this helpful
Rickey Granger WHEELS FLIMSY
THE WHEEL ACTUALLY BROKE WHEN I LIFTED THE TRAILER! CHEAPLY MADE
0 people found this helpful
Unhappy Terrible Customer Service
0 star customer service if possible. My first order from Vevor and they sent my a golf cart cover instead of the trailer jack. Ok no big deal I'll chat with them and they'll just send out the correct item right? WRONG! I took pictures of the golf cart box, and item and they said their team would respond in 3 days. Um ok, why can't the chat guy help me like every other company. 3 days, an email (from the chat guy) they need more pictures of the SKU that was sent to me. At this point do they think I'm lying? Who knows. I chat again, tell them I'm out of town and the guy says the team will get back to me in....3 days. 3 days later an email from the guy I chatted with, we still need pictures. Once I get home (Mon) I send the pictures... Thursday they respond with whether I'd like a refund or not. Sunday I get an email saying my refund has been issued. 3-4 day increments between communication for something that should be handled in one chat without requiring burden of proof on a customer is UNACCEPTABLE customer service. Never using this website again.
0 people found this helpful
David W Hall Mr
Don't look for any warranty help from this company. Evidently, the trailer I have is a custom built and this doesn't fit. I reported that, didn’t hear anything from the company, and then got a notification from PayPal that my request had been denied.
1 people found this helpful
