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VEVOR Bike Repair Stand, 88 lb Heavy-duty Bicycle Work Stand with 41.3-59.8 in Adjustable Height & Magnetic Tool Tray, Foldable Bicycle Maintenance Rack, Shop Home Mechanics for Mountain & Road Bike

Customer Reviews for VEVOR Bike Repair Stand, 88 lb Heavy-duty Bicycle Work Stand with 41.3-59.8 in Adjustable Height & Magnetic Tool Tray, Foldable Bicycle Maintenance Rack, Shop Home Mechanics for Mountain & Road Bike

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Customer Reviews

4 Out of 5
Based on 195 reviews
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Vevor Bike Repair Stand
85 lbs Aluminium
Advertised to hold a 38kg bike but wont hold a 25kg ebike Price does reflect quality which isnt terrible but useless if doesnt hold claimed weight Credit where credit is due, vevor did refund half the amount in apology
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Brian Brian
Worst bike work rack ever.
80 Pounds Steel
I have 6 bikes and the clamp does not open far enough to accept any of my top tubes. Completely worthless. Can I return?
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Philip Philip
Mr
85 lbs Aluminium
This stand has a variety of issues and has collapsed on me once I would strongly recommend shopping around
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Pekka Pekka
Vevor ei ole luotettava toimittaja
110 lbs Aluminium
Tuotetuesta ei saa vastausta lähellekään luvatun 48 h ajan puitteissa. Vastaukset venyvät useisiin päiviin ja viikkoihin ilman konkreettista ratkaisua ongelmaan.
0 people found this helpful
Customer Service Reply: Olemme vastaanottaneet tukipyyntösi tätä ongelmaa koskien. Asiakastukitiimimme palaa ongelmaasi 24 tunnin kuluessa ja jatkaa auttamista, kunnes kaikki tarpeesi on ratkaistu. Pidä silmällä tukipyyntövastauksia ja sähköposti-ilmoituksia.
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Lannoy Lannoy
Défaut de fabrication
85 lbs Aluminium
Après montage du pied je me suis rendu compte qu'il y a un défaut de fabrication, l'assemblage du bras sur l'axe est monté à l'envers, du coup le pied est inutilisable.... j'ai ouvert un ticket mais c'est beaucoup trop long... j'attends qu'on me renvoie la bonne pièce ou un pied complet
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Peter Peter
mr
80 Pounds Steel
Wasn't delivered. Was refunded. Placed new order. Still waiting. __________________________________________________
2 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Jason Jason
Review
66 lbs Aluminium
Don't ever buy from a company that doesn't have a phone number. There's a reason.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Ms Ms
Mr
110 lbs Aluminium
Very cheaply made plastic collar was broken o.n arrival look for a better product
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Humming Bird Mine Humming Bird Mine
Owner
80 Pounds Steel
DO NOT BUY ANYTHING FROM THIS COMPANY! - THEY REFUSED TO STAND BEHIND WHAT THEY SELL. This product does NOT hold the weight it says! THIS COMPANY LIES!
0 people found this helpful
Customer Service Reply: Dear valued customer, Your feedback is appreciated. Please accept our apologies for any inconvenience. For fast help, visit the "Contact Us" section on our website—our after-sales team will assist promptly. Thank you for your understanding.
Al Al
Customer service
66 lbs Aluminium
Complete lack of communication. Delivery milestones NEVER met. Not the company that you want to buy from. If I could have picked no stars....
0 people found this helpful
Customer Service Reply: Thank you for informing us of these worries. We’re sorry for the hassle this has brought. For additional help, go to our "Contact Us" page online, in the bottom navigation bar. Use this section to submit a ticket for unresolved issues—our after-sales team is ready to resolve them quickly. We appreciate your understanding.

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