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VEVOR Bike Repair Stand, 88 lb Heavy-duty Bicycle Work Stand with 41.3-59.8 in Adjustable Height & Magnetic Tool Tray, Foldable Bicycle Maintenance Rack, Shop Home Mechanics for Mountain & Road Bike

Customer Reviews for VEVOR Bike Repair Stand, 88 lb Heavy-duty Bicycle Work Stand with 41.3-59.8 in Adjustable Height & Magnetic Tool Tray, Foldable Bicycle Maintenance Rack, Shop Home Mechanics for Mountain & Road Bike

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Davide Davide
Insomma
80 Pounds Steel
Aspetti NEGATIVI: non puoi fissarlo al sellino senza che la bici si inclini sul baricentro perché il fissaggio di rotazione è troppo morbido, la gomma che hanno messo per proteggere i tubi è poca e inefficiente quindi facilmente segna il telaio a cui sei obbligato a fissarlo. Insomma senza modifiche è adatto a bici con il telaio d'acciaio che non abbiano cavi sul tubo superiore del telaio, ovvero poche. Per il resto è robusto, facile da installare e compatto da chiuso.
0 people found this helpful
Customer Service Reply: Abbiamo aperto un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via email e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Mik Mik
Muss nachgearbeitet werden
85 lbs Aluminium
Der Ständer ist bei 15 Kg Fahrrad schon von alleine eingeklappt. Die Arretierung oben war zu und ausgearbeitet. Aussäendem hat die Verzahnung nicht gegen Verdrehen gesichert. Ich habe die Aussparungen zu Arretierung tiefer ausgefeilt und die Verzahnung nachgespannt. Jetzt funktioniert er einwandfrei
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Lardenois Lardenois
Acier a la place de la version aluminium
110 lbs Aluminium
Je regrette d'avoir reçu ce porte-vélo en acier alors que j'ai commandé le porte-vélo en aluminium; Ce porte-veillo est de bonne facture. Semble robuste, mais ne correspond pas à la commande que j'ai réalisée par l'achat d'un porte-vélos en aluminium.
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Jose Jose
Bs
110 lbs Aluminium
Bs 1 Bs 1 Bs 1
I received bike repair stand, but it was broken inside the box. I filed a claim. Nobody has contacted me. I am never buying from before again.
4 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Ben Klein Ben Klein
Unusable product.
85 lbs Aluminium
The stand is not strong enough to keep the bike from tipping forward when clamped. You’re supposed to clamp a bike by the seatpost, and if you do, it will rotate and your bike WILL tip forward in the stand. The clamp mechanism cannot prevent rotation well. I’ve tried several times to contact customer service with no reply. The question isn’t whether this product is junk (it is). The question is whether you’ll be able to reach anyone at VEVOR when you find out for yourself.
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vevor Bike Repair Stand
85 lbs Aluminium
Advertised to hold a 38kg bike but wont hold a 25kg ebike Price does reflect quality which isnt terrible but useless if doesnt hold claimed weight Credit where credit is due, vevor did refund half the amount in apology
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Brian Brian
Worst bike work rack ever.
80 Pounds Steel
I have 6 bikes and the clamp does not open far enough to accept any of my top tubes. Completely worthless. Can I return?
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Philip Philip
Mr
85 lbs Aluminium
This stand has a variety of issues and has collapsed on me once I would strongly recommend shopping around
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Pekka Pekka
Vevor ei ole luotettava toimittaja
110 lbs Aluminium
Tuotetuesta ei saa vastausta lähellekään luvatun 48 h ajan puitteissa. Vastaukset venyvät useisiin päiviin ja viikkoihin ilman konkreettista ratkaisua ongelmaan.
0 people found this helpful
Customer Service Reply: Olemme vastaanottaneet tukipyyntösi tätä ongelmaa koskien. Asiakastukitiimimme palaa ongelmaasi 24 tunnin kuluessa ja jatkaa auttamista, kunnes kaikki tarpeesi on ratkaistu. Pidä silmällä tukipyyntövastauksia ja sähköposti-ilmoituksia.
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Lannoy Lannoy
Défaut de fabrication
85 lbs Aluminium
Après montage du pied je me suis rendu compte qu'il y a un défaut de fabrication, l'assemblage du bras sur l'axe est monté à l'envers, du coup le pied est inutilisable.... j'ai ouvert un ticket mais c'est beaucoup trop long... j'attends qu'on me renvoie la bonne pièce ou un pied complet
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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