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VEVOR Bike Repair Stand, 36 kg Heavy-duty Steel Bicycle Repair Stand, Adjustable Height Bike Maintenance Workstand with Magnetic Tool Tray Telescopic Arm, Foldable Bike Work Stand for Home, Shops

Customer Reviews for VEVOR Bike Repair Stand, 36 kg Heavy-duty Steel Bicycle Repair Stand, Adjustable Height Bike Maintenance Workstand with Magnetic Tool Tray Telescopic Arm, Foldable Bike Work Stand for Home, Shops

80 Pounds Steel

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197 Reviews
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Steve Steve
Meh
85 lbs Aluminium
Arrived missing parts and with the head assembled (pinned not screwed, would need to be drilled out to fix) back-to-front. Head doesn’t clamp very tightly either - no way it holds 38kg by the seat post. Contacted Vevor who offered a full refund (which I accepted)
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Rufus Rufus
Sales
66 lbs Aluminium
Lacks strength - Larger Bikes
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Charlie johnson Charlie johnson
Decent stand
85 lbs Aluminium
I use my stand pretty regularly and it works well. BUT it also has some really obvious oversights that are a bit head scratching. The locking mechanism for the clamp is nylon on nylon teeth (VERY little friction to bite with) and the handle that tightens it up before engaging the lock mechanism (flip the handle) is not able to be tightened up if the mechanism doesn’t fully tighten properly and is a bit loose. Would recommend using something n th clamp to protect the frame, since it’s nylon not rubber that touches the frame
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Brian Brian
Worst bike work rack ever.
80 Pounds Steel
I have 6 bikes and the clamp does not open far enough to accept any of my top tubes. Completely worthless. Can I return?
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mik Mik
Muss nachgearbeitet werden
85 lbs Aluminium
Der Ständer ist bei 15 Kg Fahrrad schon von alleine eingeklappt. Die Arretierung oben war zu und ausgearbeitet. Aussäendem hat die Verzahnung nicht gegen Verdrehen gesichert. Ich habe die Aussparungen zu Arretierung tiefer ausgefeilt und die Verzahnung nachgespannt. Jetzt funktioniert er einwandfrei
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Lardenois Lardenois
Acier a la place de la version aluminium
110 lbs Aluminium
Je regrette d'avoir reçu ce porte-vélo en acier alors que j'ai commandé le porte-vélo en aluminium; Ce porte-veillo est de bonne facture. Semble robuste, mais ne correspond pas à la commande que j'ai réalisée par l'achat d'un porte-vélos en aluminium.
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Peter Peter
mr
80 Pounds Steel
Wasn't delivered. Was refunded. Placed new order. Still waiting. __________________________________________________
2 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Humming Bird Mine Humming Bird Mine
Owner
80 Pounds Steel
DO NOT BUY ANYTHING FROM THIS COMPANY! - THEY REFUSED TO STAND BEHIND WHAT THEY SELL. This product does NOT hold the weight it says! THIS COMPANY LIES!
0 people found this helpful
Customer Service Reply: Dear valued customer, Your feedback is appreciated. Please accept our apologies for any inconvenience. For fast help, visit the "Contact Us" section on our website—our after-sales team will assist promptly. Thank you for your understanding.
Jose Jose
Bs
110 lbs Aluminium
Bs 1 Bs 1 Bs 1
I received bike repair stand, but it was broken inside the box. I filed a claim. Nobody has contacted me. I am never buying from before again.
5 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Ben Klein Ben Klein
Unusable product.
85 lbs Aluminium
The stand is not strong enough to keep the bike from tipping forward when clamped. You’re supposed to clamp a bike by the seatpost, and if you do, it will rotate and your bike WILL tip forward in the stand. The clamp mechanism cannot prevent rotation well. I’ve tried several times to contact customer service with no reply. The question isn’t whether this product is junk (it is). The question is whether you’ll be able to reach anyone at VEVOR when you find out for yourself.
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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