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VEVOR Bike Repair Stand, Max. 110 lb Heavy-duty Bicycle Work Stand with 40.3-59.4 in Adjustable Height & Large Tool Tray, Foldable Ebike Maintenance Rack, Shop Home Mechanics for Mountain Road Bike

Customer Reviews for VEVOR Bike Repair Stand, Max. 110 lb Heavy-duty Bicycle Work Stand with 40.3-59.4 in Adjustable Height & Large Tool Tray, Foldable Ebike Maintenance Rack, Shop Home Mechanics for Mountain Road Bike

110 lbs Aluminium

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Mik Mik
Muss nachgearbeitet werden
85 lbs Aluminium
Der Ständer ist bei 15 Kg Fahrrad schon von alleine eingeklappt. Die Arretierung oben war zu und ausgearbeitet. Aussäendem hat die Verzahnung nicht gegen Verdrehen gesichert. Ich habe die Aussparungen zu Arretierung tiefer ausgefeilt und die Verzahnung nachgespannt. Jetzt funktioniert er einwandfrei
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Ms Ms
Mr
110 lbs Aluminium
Very cheaply made plastic collar was broken o.n arrival look for a better product
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Ben Klein Ben Klein
Unusable product.
85 lbs Aluminium
The stand is not strong enough to keep the bike from tipping forward when clamped. You’re supposed to clamp a bike by the seatpost, and if you do, it will rotate and your bike WILL tip forward in the stand. The clamp mechanism cannot prevent rotation well. I’ve tried several times to contact customer service with no reply. The question isn’t whether this product is junk (it is). The question is whether you’ll be able to reach anyone at VEVOR when you find out for yourself.
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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Vevor Bike Repair Stand
85 lbs Aluminium
Advertised to hold a 38kg bike but wont hold a 25kg ebike Price does reflect quality which isnt terrible but useless if doesnt hold claimed weight Credit where credit is due, vevor did refund half the amount in apology
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Brian Brian
Worst bike work rack ever.
80 Pounds Steel
I have 6 bikes and the clamp does not open far enough to accept any of my top tubes. Completely worthless. Can I return?
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Philip Philip
Mr
85 lbs Aluminium
This stand has a variety of issues and has collapsed on me once I would strongly recommend shopping around
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Lannoy Lannoy
Défaut de fabrication
85 lbs Aluminium
Après montage du pied je me suis rendu compte qu'il y a un défaut de fabrication, l'assemblage du bras sur l'axe est monté à l'envers, du coup le pied est inutilisable.... j'ai ouvert un ticket mais c'est beaucoup trop long... j'attends qu'on me renvoie la bonne pièce ou un pied complet
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Peter Peter
mr
80 Pounds Steel
Wasn't delivered. Was refunded. Placed new order. Still waiting. __________________________________________________
2 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Jason Jason
Review
66 lbs Aluminium
Don't ever buy from a company that doesn't have a phone number. There's a reason.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Humming Bird Mine Humming Bird Mine
Owner
80 Pounds Steel
DO NOT BUY ANYTHING FROM THIS COMPANY! - THEY REFUSED TO STAND BEHIND WHAT THEY SELL. This product does NOT hold the weight it says! THIS COMPANY LIES!
0 people found this helpful
Customer Service Reply: Dear valued customer, Your feedback is appreciated. Please accept our apologies for any inconvenience. For fast help, visit the "Contact Us" section on our website—our after-sales team will assist promptly. Thank you for your understanding.

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