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VEVOR Bed Rails for Elderly Adults, 180° Foldable Bed Assist Rails for Seniors, 204.12 kg Loading Bed Side Rails Bed Cane with 4-Level Adjustable Handle, Storage Pocket Fits King Queen Full Twin Bed

Customer Reviews for VEVOR Bed Rails for Elderly Adults, 180° Foldable Bed Assist Rails for Seniors, 204.12 kg Loading Bed Side Rails Bed Cane with 4-Level Adjustable Handle, Storage Pocket Fits King Queen Full Twin Bed

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Camelia Raducu Camelia Raducu
Product not received
Yes
haven't received the product, although it was ordered on November 13, so over 1 month ago. I hope I receive it and that this order isn't a dud!!!
1 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Tewfik Bichay Tewfik Bichay
Nothing delivered
Yes
I created an account and paid for this item online. When no delivery was made by the due date, I contacted Vevor and they attempted to track. Eventually, after several weeks they gave up tracking and gave me a partial refund for my purchase. I paid €83.99, and if so far I received €63.99. I have had no explanation for the difference in the amount paid and reimbursed. I have reached out, again, to the company for an explanation, or a full refund. I will update when I hear back.
1 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Paulina Paulina
Brak możliwości zwrotu i kontaktu
Yes
Niestety utrudniony kontakt ze sklepem, brak możliwości zwrotu niedopasowanego towaru. Towar zakupiony dla starszych osób, które wydały sporo na zakup ,który nie przyda się. To przestroga dla kupujących..
0 people found this helpful
Customer Service Reply: Zauważyliśmy, że zgłoszony przez Ciebie problem został rozwiązany poprzez kontakt mailowy. Cieszymy się, że Twój problem został szybko rozwiązany. W razie dalszych pytań prosimy o ponowny kontakt.
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