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VEVOR Barn Door and Hardware Kit, 36" x 84" Wood and Glass Sliding Barn Door, Smoothly and Quietly, Barn Door Kit with 8-in-1 Floor Guide and Door Handle, Spruce Wood Slab and Frosted Glass

Customer Reviews for VEVOR Barn Door and Hardware Kit, 36" x 84" Wood and Glass Sliding Barn Door, Smoothly and Quietly, Barn Door Kit with 8-in-1 Floor Guide and Door Handle, Spruce Wood Slab and Frosted Glass

Customer Reviews

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17 Reviews
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Lorie Feddersen Gomes Lorie Feddersen Gomes
Difficult if there’s a problem
Not a great experience. One of the side wood panels was cracked and the door was not usable. After much back and forth they did a full refund, but we still don’t have a barn door. All we needed was one replacement part and after 2 weeks they told us they didn’t have one.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Rcman Rcman
Mr
You will need help to install. Finish quality lacking
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Barrow Barrow
Belle porte coulissante
Mauvaise expérience, j'ai commandé plusieurs portes, l'emballage est top pour des vitres, malheureusement deux montant sont arrivés fendus. L'une des portes n'est jamais arrivée et j'attends toujours le remboursement depuis plusieurs mois. La qualité est très différentes d'une porte à l'autre et certains trous doivent être repercés. Evidement personne pour résoudre les problèmes.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Mari Carmen Mari Carmen
Puerta defectuosa
Hola, buenas tardes. He tardado en montar la puerta porque la obra ha tenido un retraso de dos meses y no he podido. Al montarla he comprobado que la parte inferior de la puerta (número 4)tiene la misma medida que las partes número 3 por lo que me queda un hueco para que la terminación de la parte inferior quede correcta. Adjunto foto para que se pueda ver mejor. La parte 4 que me habéis mandado mide 11,07cm y debería medir 13,03 para que la terminación sea la correcta. Espero recibir respuesta y solución a este gran problema. Gracias
1 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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boogiedj boogiedj
Great Solution for Our Old Home
Purchased a home a couple years ago, has to be close to 100 years old. Been through a few remodels before we got to it. Had a open "doorway" down the hall that was an odd size. Too wide for a single door, not wide enough for most double doors. We had success with a different sized version of this door from VEVOR. Plus, we knew what we were in for -- and it matches the other door. Its definitely heavy duty -- emphasis on the HEAVY, and very solid. Had to reinforce the header with a painted 1x6 and lag bolts to make sure the door wasn't going to tear down the wall. Overall, we love the door. Building a 2nd one definitely made the process easier. Learned a few tricks along the way and this door slides a lot smoother than our first attempt. The ONLY things I'm not thrilled about is how both had some minor damage upon opening the box. I guess with a white door being shipped in pieces, that's to be expected. Also, some of the frosted sheen on the glass panels has started to wear off on the first door. Since its for our laundry room, that might be why. But keep an eye on it. Not sure how I would go about fixing that. Ultimately, I would purchase again. For the price and size we needed, I can't think of anywhere that's more competitive on price.
0 people found this helpful
Cynthia Ruskin Cynthia Ruskin
No happy
One of the boards that go in between the glass was warped or twisted so bad it took a hammer to get it on and alot of time . I would have returned it but I had already painted the door black . Now one glass sits funny
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Scott Ledford Scott Ledford
Customer
Do not buy anything from this company. I ordered two barn doors from their website on 04/21/25. They were delivered later than listed on 04/28/25. Doors come requiring customer to put together. Upon putting together the first door, the wooden frame was extremely warped, causing the door to be twisted to the point of being unusable. Reached out to company immediately and th le advised it would be three days to respond. They then offered to send a replacement part after submitting photos of the damaged part. This would was not feasible as would extend the completion of the project. The second door was not opened. Over the course of 4 days, several requests were made for Vevor to send a return label for both doors as I was forced to purchase two matching doors from another company. Vevor has refused to refund and accept return of their damaged product. I have been forced to dispute the purchase with my credit card company. Do not buy anything from Vevor. They will not stand behind their products. Buyer be warned.
2 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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