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VEVOR Backpack Leaf Blower, 79CC 2-Cycle Gas Leaf Blower with 3L Fuel Tank, 930CFM Air Volume 184MPH Speed, Ideal for Lawn Care, Leaf Cleaning, and Snow Removal

Customer Reviews for VEVOR Backpack Leaf Blower, 79CC 2-Cycle Gas Leaf Blower with 3L Fuel Tank, 930CFM Air Volume 184MPH Speed, Ideal for Lawn Care, Leaf Cleaning, and Snow Removal

79 cc

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Jernigan Steve Jernigan Steve
Mr.
Pull start rope would not retract after 3rd use. Support has been good but based on other reviews not sure how long it will take to be repaired.
1 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Ed Ed
Pull Start Assembly
I wanted to order a few of the pull starter assembly's. How can I order them. My first one lasted 10 pulls so I am looking to purchase three of them to make sure I can use this when I need it.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Brian Brian
Nice blower parts tough to find
I got the blower and used it. It does a great job for the price. The pull start broke about my 5th time using it and I can’t find a replacement for it and haven’t gotten any response from support.
2 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
CarlH CarlH
Self
Everything was going smoothly since I received it about a month ago then out of nowhere the starter pull cord would not retract when pull to start rendering the backpack blower useless. Have contacted Vevor support but have not received a reply yet as to a resolution.
2 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
tom tom
product is poorly made
I bought this product hoping to save some money, but I regret it. Unfortunately upon its first use it kept stalling. No matter what I did, and i followed all the steps and trouble-shoot all the possibilities for issues causing this. In the end the plastic on the hosing and body of the blower is also something I don't like as well. Its very thin and definitely not built to last (like its counter parts on the market) The blower is powerful when it starts which is great, but after using it for 10 minutes it dies almost every time at that mark. Gas is full by the way and I even had a mechanic friend take a look at it and they are confused as well.
1 people found this helpful
Customer Service Reply: Dear valued customer, We thank you for your feedback. Sincere apologies for any inconvenience this may have caused. Our after-sales team will assist quickly if you visit our "Contact Us" section online. Thank you for your understanding.
Gordon Athey Gordon Athey
79 CC Leaf Blower
79 CC Leaf Blower  1
Arrived with a hole in the top of blower mechanism, it’s been a week and no one has reached out to me.
2 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Mike Mike
Broken recoil
Broken recoil  1
2nd time starting it the recoil broke i message customer service and they never got back to me yet. Bought for leafs job and now I cant do them:(
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Clay Clay
Broke second usage.
Broke second usage.  1 Broke second usage.  1
This item broke on the second use and the company is failing to provide a refund. Heed the warning of the bunch of others with this product stating the starter breaks.
3 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Nelson Nelson
Pull string won't recoil back
Pull string won't recoil back 1
Worked the first 2 times. Then on the third time the pull string won't recoil back. Ticket has been opened but it's been a few days now and so far only got a reply saying they will look into it. Customer support is really slow. Will update review once I hear back from them
2 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Hector Hector
Should have known better!!!!
Should have known better!!!! 1 Should have known better!!!! 1 Should have known better!!!! 1
This was my second vevor 79cc purchase and what was I thinking it would be different the second time. I assembled the machine and after the third pull on the recoil starter the cord wouldn't retract. The recoil spring broke on this brand new unused blower. I will be contacting customer service.
6 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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