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VEVOR Baby Gate for Stairs, 29.5-43 in Adjustable Width, Baby Gate with Adjustable Cat Door, with Pressure Mount Kit and Wall Mount Kit, Secure Metal Pet Door for Stairs, Doorways, and House, White

Customer Reviews for VEVOR Baby Gate for Stairs, 29.5-43 in Adjustable Width, Baby Gate with Adjustable Cat Door, with Pressure Mount Kit and Wall Mount Kit, Secure Metal Pet Door for Stairs, Doorways, and House, White

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Customer Reviews

4 Out of 5
Based on 76 reviews
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Jens Jens
Türgitter
75-123 × 76 cm Black
Türgitter 1
Es ist beschädigt angekommen. Ausserdem habe ich noch 24 Fr. Zollgebühren bezahlen müssen. Dies habe ich nirgendswo vorher lesen können und es wurde mir nicht gesagt. Nun erwarte ich eine Rückerstattung des , eingezahlte Betrag und Zoll Betrag
0 people found this helpful
Customer Service Reply: Wir haben Ihr Ticket zu diesem Anliegen erhalten und stehen diesbezüglich in ständigem Austausch mit Ihnen. Wir haben Ihnen bereits per E-Mail eine Lösung mitgeteilt und warten nun auf Ihre Rückmeldung. Seien Sie versichert, dass wir die Angelegenheit weiterverfolgen werden, bis das Problem vollständig gelöst ist. Bitte achten Sie auf Antworten im Ticket sowie auf E-Mail-Benachrichtigungen.
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Regnier yann Regnier yann
Produit pas livrer
29.5–51 × 30 in Black
Je n’ai pas reçu le colis. Une honte
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de service client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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fabharel76 fabharel76
Mauvaises expériences
75-123 × 76 cm Black
Bonjour Très déçu de ce sites .... mauvais service après vente ... Articles non conformes au description.. À fuir... Après c'est que mon avis personnel mauvaise expérience, c'est tout ......
2 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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De*** De***
It’s bad quality
Broken . The screws slide out the door doesn’t latch the bottom doesn’t even reach to latch either then I’m still waiting for a reply for a refund . Never again
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
fernandezjavi93 fernandezjavi93
Muy endeble
La verdad en la foto parecía más resistente pero el cierre es muy malo i los tornillos para regular la distancia se aflojan
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para dar seguimiento a este asunto. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que se resuelva el problema. Por favor, revise su bandeja de entrada periódicamente para ver nuestros mensajes.
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Dr. Derek Dr. Derek
Pelland
75-123 × 76 cm White
Pelland 1
The gate arrived with incorrect and broken pieces. I have requested a refund and have not heard back. Most upsetting. I do not recommend purchasing anything from this company based on my poor experience.
2 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jose Valero Jose Valero
Rota
29.5–51 × 30 in White
Rota 1 Rota 1 Rota 1
Ha llegado rota.
1 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema y hemos estado en comunicación constante con usted al respecto. Le enviamos una solución por correo electrónico y ahora esperamos su respuesta. Le aseguramos que seguiremos haciendo un seguimiento hasta que el problema esté completamente resuelto. Le rogamos que revise periódicamente las respuestas a su solicitud y las alertas por correo electrónico.
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Elizabeth Elizabeth
Crap!! Poor customer service
Ordered the white gate. They sent the black one. Tried to reach out. They asked for a bunch of pictures of the shipping box which I provided. They then proceeded to mark the ticket as solved with no resolution. Zero responsibility accepted for their error. Buyer beware
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Panos Panos
Good but not perfect
29.5–51 × 30 in White
If you are not willing to use all the extensions it is a very good product . I needed a door to prevent a dog from the stairs . Because of the width of the stairs it required all the extensions, that makes the door stable but not too much reliable. So if someone slips at the stairs and try to hold from the door I don’t believe that it will remain at the position
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Dean Pezderic Dean Pezderic
Broken gate
29.5–51 × 30 in Black
The gate was bent and could not be installed. I'll try for a refund. The box looked ok but I believe it was the wrong size as well.
0 people found this helpful
Customer Service Reply: We are very sorry. Regarding your product problems, please contact our after-sales team via email and provide relevant pictures or videos. Our after-sales team will try our best to help you solve product problems. Please refer to the contact details in the link below. https://www.vevor.ca/pages/contact-us

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