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VEVOR Baby Gate for Stairs, 29.5-43 in Adjustable Width, Baby Gate with Adjustable Cat Door, with Pressure Mount Kit and Wall Mount Kit, Secure Metal Pet Door for Stairs, Doorways, and House, White

Customer Reviews for VEVOR Baby Gate for Stairs, 29.5-43 in Adjustable Width, Baby Gate with Adjustable Cat Door, with Pressure Mount Kit and Wall Mount Kit, Secure Metal Pet Door for Stairs, Doorways, and House, White

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Customer Reviews

4 Out of 5
Based on 76 reviews
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76 Reviews
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lo*** lo***
I never received product
75-123 × 76 cm Black
I never received the product and it took several weeks to be declared lost in transit to get refund. So I have no clue if the gate was good or not
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed . Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
jah.informationtechnology jah.informationtechnology
Ok could be better.
Gate looks sturdy. I liked how the gat opens all the way. But gate locking mechanism stopped auto locking when shut and have to lock manually now.
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Nick Nick
Poor design, obviously not tested
Poor design, obviously not tested 1
This is a terrible product that clearly hasn't been tested properly. After less than a week of use, it was pulling out of the drywall (I even installed stronger drywall screws) and damaging the drywall to the sides of it. I would never recommend this product and I've attempted to make it work by putting it on a piece of MDF and also adding a metal strap so that it doesn't rotate into the wall from use. I'm still concerned that the gate itself will break after a few months of use, because I can already see that the plastic part that is attached to the metal bar is wiggling.
0 people found this helpful
Jens Jens
Türgitter
75-123 × 76 cm Black
Türgitter 1
Es ist beschädigt angekommen. Ausserdem habe ich noch 24 Fr. Zollgebühren bezahlen müssen. Dies habe ich nirgendswo vorher lesen können und es wurde mir nicht gesagt. Nun erwarte ich eine Rückerstattung des , eingezahlte Betrag und Zoll Betrag
0 people found this helpful
Customer Service Reply: Wir haben Ihr Ticket zu diesem Anliegen erhalten und stehen diesbezüglich in ständigem Austausch mit Ihnen. Wir haben Ihnen bereits per E-Mail eine Lösung mitgeteilt und warten nun auf Ihre Rückmeldung. Seien Sie versichert, dass wir die Angelegenheit weiterverfolgen werden, bis das Problem vollständig gelöst ist. Bitte achten Sie auf Antworten im Ticket sowie auf E-Mail-Benachrichtigungen.
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Regnier yann Regnier yann
Produit pas livrer
29.5–51 × 30 in Black
Je n’ai pas reçu le colis. Une honte
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de service client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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fabharel76 fabharel76
Mauvaises expériences
75-123 × 76 cm Black
Bonjour Très déçu de ce sites .... mauvais service après vente ... Articles non conformes au description.. À fuir... Après c'est que mon avis personnel mauvaise expérience, c'est tout ......
2 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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De*** De***
It’s bad quality
Broken . The screws slide out the door doesn’t latch the bottom doesn’t even reach to latch either then I’m still waiting for a reply for a refund . Never again
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
fernandezjavi93 fernandezjavi93
Muy endeble
La verdad en la foto parecía más resistente pero el cierre es muy malo i los tornillos para regular la distancia se aflojan
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para dar seguimiento a este asunto. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que se resuelva el problema. Por favor, revise su bandeja de entrada periódicamente para ver nuestros mensajes.
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Dr. Derek Dr. Derek
Pelland
75-123 × 76 cm White
Pelland 1
The gate arrived with incorrect and broken pieces. I have requested a refund and have not heard back. Most upsetting. I do not recommend purchasing anything from this company based on my poor experience.
2 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
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Jose Valero Jose Valero
Rota
29.5–51 × 30 in White
Rota 1 Rota 1 Rota 1
Ha llegado rota.
1 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema y hemos estado en comunicación constante con usted al respecto. Le enviamos una solución por correo electrónico y ahora esperamos su respuesta. Le aseguramos que seguiremos haciendo un seguimiento hasta que el problema esté completamente resuelto. Le rogamos que revise periódicamente las respuestas a su solicitud y las alertas por correo electrónico.
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