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VEVOR 9U 4 Post Open Frame Server Rack Network Enclosure 58.4-101.6 cm Adjustable

Customer Reviews for VEVOR 9U 4 Post Open Frame Server Rack Network Enclosure 58.4-101.6 cm Adjustable

9 U With Wheels
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Customer Reviews

4 Out of 5
Based on 124 reviews
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112 reviews
XRTOPIA XRTOPIA
CEO
20 U With Wheels
The unit looked great and economical on the website, however, the screw holes did not align. And the screws don't fit the existing holes where they DO align. The entire thing is a terrible paper weight now. And - because they required a video submission in mp4 format, I couldn't get the refund request submitted in time so now I am waiting to see if they will even let me return it or get a refund. It's total JUNK.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Justin Blethrow Justin Blethrow
Dr
15U With Wheels
The server rack welds for the caster mounts broke off immediately when loaded to 20% of claimed weight limit, rendering it useless immediately after a lot of assembly work.
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.

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