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VEVOR BBQ Access Door, 915x533 mm Double Outdoor Kitchen Door, Stainless Steel Flush Mount Door, Wall Vertical Door with Handles, for BBQ Island, Grilling Station, Outside Cabinet

Customer Reviews for VEVOR BBQ Access Door, 915x533 mm Double Outdoor Kitchen Door, Stainless Steel Flush Mount Door, Wall Vertical Door with Handles, for BBQ Island, Grilling Station, Outside Cabinet

36x21 inch
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Customer Reviews

4 Out of 5
Based on 183 reviews
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181 reviews
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Falta de entrega Falta de entrega
No lo he recibido
No se a quien se le ha entregado pero no ha sido a mi. Me podéis facilitar la orden de entrega. Gracias
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Armando Cando Armando Cando
Vevor BBQ access doors
Silver-24x24 inch
Vevor BBQ access doors 1
The shipment is a disaster and no one can give you an answer only that you have patiency and wait for the shipment in 24 hours is a lie The order is for New York and comes from Brigedport NJ and went to Reno NV and returned to NJ again
1 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Fernando Moreira Silveira Fernando Moreira Silveira
Bb
Black-30x21 inch
Je suis dessus je n' ai toujours pas reçu ma commande
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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LLORCA Jean Pierre LLORCA Jean Pierre
GRAVE PROBLÈME
26x24 inch
IL A MANQUÉ DES POIGNÉES DANS UN COLIS . J’AI ENVOYÉ DES DIZAINES DE MESSAGES. VOUS AVEZ RIEN FAIT . VOTRE SERVICE SAV EST VRAIMENT NUL CORDIALEMENT
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Cheap Cheap
Cheap and Customer Service is a Nightmare
Silver-36x21 inch
You get what you pay for! The cabinets are flimsy pieces of metal and you will get hassled if you need to return an item. Returns are NOT free unless something is damaged or a mistake on their end. If its not as you expected, doesnt fit the space, etc, you have to pay for shipping.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Cheap Cheap
Cheap products and horrid customer service
Silver-30x21 inch
You get what you pay for! The cabinets are flimsy pieces of metal and you will get hassled if you need to return an item. Returns are NOT free unless something is damaged or a mistake on their end. If its not as you expected, doesnt fit the space, etc, you have to pay for shipping.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Manuel Manuel
NUNCA LLEGÓ
Silver-30x21 inch
Realicé un pedido a través de la aplicación de Vevor y, lamentablemente, nunca llegó. El seguimiento del envío no ofrecía información clara y nunca se ha actualizado hasta un mes después que marca como entregado. La experiencia ha sido negativa. Desde atención al cliente me dieron un plazo y después de dos semanas de retraso esperando para poder finalizar mi proyecto he tenido que comprar el mismo producto de la misma marca en otra app y ha llegado muy rápido. Desde Vevor deberían haber enviado rápidamente otra vez el producto, no sabían la ubicación del pedido ni tenían información del seguimiento desde atención al cliente, y la única solución que me dieron era esperar. Considero que la empresa debería mejorar tanto su logística como su atención al cliente. No recomendaría comprar aquí hasta que solucionen este tipo de incidencias.
1 people found this helpful
Customer Service Reply: Hemos notado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya atendido con prontitud. Si tiene alguna otra consulta, no dude en contactarnos nuevamente. Asimismo, le pedimos disculpas por la experiencia logística insatisfactoria que tuvo. Hemos tomado nota de este problema y lo comunicaremos a nuestro socio logístico para optimizar el proceso de entrega. Gracias por sus comentarios, que nos ayudan a mejorar nuestros servicios.
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Patrick Patrick
CATALA
Silver-39x26 inch
Je n’ai jamais été livré par GLS !!!!!!!!!!!
0 people found this helpful
Customer Service Reply: Nous vous tiendrons informé(e) de l'évolution de votre dossier par e-mail ; veuillez consulter votre boîte de réception pour toute correspondance ultérieure.
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Joe Joe
Owner
26x24 inch
I never received this order and completed the project without it due to time limitations. I no longer want or need this door. Can you refund please?
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kyle milanovic Kyle milanovic
Mr
Black-30x21 inch
I never revived this item so very poor
0 people found this helpful
Customer Service Reply: We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.

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