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VEVOR Wooden Porch Swing 5.5 ft, Patio bench swing for Courtyard & Garden, Upgraded 880 lbs Strong Load Capacity, Heavy Duty Swing Chair Bench with Hanging Chains for Outdoors, Brown

Customer Reviews for VEVOR Wooden Porch Swing 5.5 ft, Patio bench swing for Courtyard & Garden, Upgraded 880 lbs Strong Load Capacity, Heavy Duty Swing Chair Bench with Hanging Chains for Outdoors, Brown

1702x710x600 mm Carbonized Brown

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Shane Shane
Finish peeling less than 1 year
1523x710x600 mm Carbonized Brown
Finish peeling less than 1 year  2 Finish peeling less than 1 year  2
The finish is peeling badly and didn’t fit the stand I bought from VEVOR with it very well. The chains are in a bind. There’s no warranty unless you pay for one.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Charles Charles
Owner
1702x710x600 mm Carbonized Brown
The swing looks good. It came missing all the hardware to hang it with and several washers and nuts. I emailed vevor to have the missing parts sent. It didn’t happen. I ended up buying what I needed at Lowe’s and finished the swing. I would probably not buy this product again.
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kim Généreux Kim Généreux
Balancelle
1370x710x600 mm Carbonized Brown
J'attends des nouvelles pour vous retourner la balancelle reçue endommagée.
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Ryan Brown Ryan Brown
Junk
1702x710x600 mm White
Wood on the Swing broke where the chain hooks the first time we used it. Kid fell and hurt their arm. Trying to get a refund but they want me to take it all apart, find a box to put it in and ship it back. Makes me question whether I should buy anything from Vevor again.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Mariusz Łysik Mariusz Łysik
Rubbish
1702x710x600 mm White
I order 170cm length and got 140cm. Second cheap wood. Definitely not cedar as describe. Painted by Steve wonder, lack of paint in places, I am wondering if this hold up 200-250kg. Only reason i purchased was the price but now i know why was pretty cheap. Don’t recommend it
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Brian Lotton Brian Lotton
Porch swing
1523x710x600 mm Carbonized Brown
Not very well made wood came split. Lots of wood fill and scratches. It was a Mother’s Day gift which followed with apologies.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for letting us know about your issues. We’re sorry for the inconvenience. For additional support, please check our "Contact Us" page online—look for it in the bottom navigation bar. Through this section, submit a ticket for unresolved problems, and our after-sales team is ready to help quickly. We appreciate your understanding.

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