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VEVOR 610mm Linear Shower Drain Offset with Tile Insert Cover,Brushed 304 Stainless Steel Rectangle Shower Floor Drain, Sleek Linear Drain with Hair Strainer, Black

Customer Reviews for VEVOR 610mm Linear Shower Drain Offset with Tile Insert Cover,Brushed 304 Stainless Steel Rectangle Shower Floor Drain, Sleek Linear Drain with Hair Strainer, Black

24 inch Stainless Steel Black + Tile

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DRAIN DRAIN
MINE
INACCURATE TRACKING INFORMATION- WAS DELIVERED AND NO ACTIONS FOR OVER 24 HRS
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Bob Bob
Owner
Initially, these seemed like very good units and were priced competitively. But after using them and going through a wet season, I found they have a serious design flaw that limits their effectiveness. The slots are quite far apart…much further than others I have on my property. As a result, a considerable amount of water simply by-passes the slots and never enter the drain. This limits the effectiveness of the drains significantly. If the amount of water is “casual” this may not be an issue, but for the intended usage I had it compromises their use. I have had new grates made that work well and as would be expected. I would not buy these in the future as a result of this flaw….others I looked at have the slots much closer together.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Debbe AndrewsLewis Debbe AndrewsLewis
Mrs
We just opened it up and 4 of the grates are broken. We should have opened it up sooner, but still disappointing.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Joe Joe
Not their best effort!
There is no way to lock a drain, end cap, or extension to these! I had to get creative with self tapping screws and silicone. Will get the job done though
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages.
root root
mr
couldnt handle traffic load but def great for the sides of driveways anywhere normal traffic doesn't cross
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved problems, and our after-sales team will resolve them promptly. Thank you for your patience.
Matt Galbraith Matt Galbraith
Home owner
100 x 45 mm 3 PCs
Missing end pieces
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jeffrey Clark Jeffrey Clark
Pallet forks
100 x 45 mm 3 PCs
Good for small stuff. Not for pallets that you probably couldn’t lift
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Aalioui Aalioui
Majid
24 inch Stainless Steel Black + Tile
Je suis déçu du produit que j’ai acheté sur le site vevor même pour le renvoyer c’est pas évident J’ai commandé un caniveaux de douche italienne il m’on pas livré le siphon Je ne commanderai plus chez eux
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Cela nous aide énormément à nous améliorer. Nous transmettrons vos commentaires à l'équipe concernée afin d'effectuer les optimisations nécessaires. Merci encore pour votre précieux avis ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous comprenons parfaitement la frustration qu'un dysfonctionnement en cours d'utilisation peut être. N'hésitez pas à nous contacter via notre chat en direct ou notre assistance par e-mail. Nous souhaitons résoudre ce problème rapidement !
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Peter Andersson Peter Andersson
Herr
100 x 45 mm 3 PCs
Herr 1
bad poor quality does not stick together must be glued want too return item
2 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Yunier Caraballo Yunier Caraballo
No especifica inch
No está bien especificado las medidas del drain pues exponen unas medidas y cuando llegan no coinciden mi proyecto fue un total fracaso es la primera ves que sufro una decepción con vevor además me puse en contacto con costume service para alguna posible devolución del producto y me dijeron que probara poner otras medidas de los tubos
0 people found this helpful
Customer Service Reply: Estimado cliente: le agradecemos que comparta con nosotros su experiencia de compra. Lamentamos mucho los inconvenientes que ha tenido con el producto. Hemos abierto un caso para dar seguimiento a esta situación; nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que el problema se haya resuelto. Por favor, revise su bandeja de entrada para estar al tanto de nuestras comunicaciones.
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