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VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews

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Antonio Antonio
Mala compra
La motosierra que compré no funciona , mala experiencia.
1 people found this helpful
Customer Service Reply: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
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Richard palanza Richard palanza
Mechanic
It never showed up,never got it,never got a refund.i got sorry it didnt go to correct address we cant do anything about it.you call that good business.im pissed,and your customer service doesnt exist.thanks for taking my money.merry Christmas China
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Anthony Alsheimer Anthony Alsheimer
Sir
I bought the chainsaw the day it came in the mail.I put it together.Want to pull the pole cord?And it snapped, put a new one on and the centerpiece that holds the pole cord snapped.So we got to use the saw twice.They never have sent me a new part.They refunded me my money, so I think it's s***.I would have liked to use the chainsaw, but so much for that
0 people found this helpful
Customer Service Reply: "We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services."
Brian brown Brian brown
20 inch saw
Not happy at all ! I got my saw and first pull of pullstart cord it snapped and wound up in saw apon start ! I contacted vevor and they sent a new starter , i told them im no saw mechanic , was i supposed to get a saw shop to install new part and get reimbursed! They said give it atry ! I did and again im no saw mechanic . I threw it all away and bought another brand . Lesson learned. I did buy alot of stuff , vevor heaters saws and other stuff ! Never again and im gonna never tell ppl about your stuff ! Was crappy customer service to tell me to give mechanic skills a try ! Thanks for asking tho , maybe you can help future customers ! It wont be me !
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Neil Miller Neil Miller
Non Start
The saw worked once out of the box. Susequent attempts over several days to start were unscessful. Help suggestions from Vevor were followed but did not work. The saw is now on a shelf at the back of my workshop. No offer of return or refund from Vevor. I purchased a different brand corded chain saw to replace it.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Willie Brandt Willie Brandt
Vevor saw
Well to start with the pull start broke right away and the parts are not available. So I have a saw that is useless and can’t get parts for. I don’t recommend buying it. Spend the money and get something better.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
pompon pompon
attente
bjr j'attends toujours le remplacement de mon frein de chaine la tronçonneuse ne fonctionne pas je souhaite la retourner merrci
0 people found this helpful
Customer Service Reply: Merci pour vos commentaires. Nous sommes vraiment désolés d'apprendre les difficultés que vous avez rencontrées avec le produit. Nous avons créé un ticket pour que vous puissiez suivre ce problème. Notre équipe de support client vous contactera par e-mail et vous fournira des mises à jour jusqu'à ce que le problème soit résolu. Veuillez vérifier rapidement votre boîte de réception pour nos messages.
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Robert Robert
Brookes
Saw is making a bad rattling sound on tick over. Only used half a dozen times, no more than a couple of hours total to trim domestic firewood. Sounds like clicking /rattle noise coming from clutch side. Afraid to use it. Please advise
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
GZ GZ
Chainsaw
Purchased 2 chainsaws 20”&18. The 18 fired right up, the 20” nothing. Pulled and pulled nothing. Disappointed needed it but failed.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Vicki Box Vicki Box
Home owner
1st time out it worked like a dream. Loved it. Cut down several large trees. Next day couldn’t get it to start. Had to take it to repair shop. Dirt had got past air filter into carburetor. They cleaned it up & got it running. Used it again & it ran like a champ. Ran all day. Next day, same thing. Won’t start. Hasn’t started since. If I have to tear it down every time I use it to clean the Carborator, it’s not worth having. When it runs, it’s a great chain saw. I bought a name brand & it starts every time I will try to return it
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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