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VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews

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christopher christopher
great at first
after 3 times of usage wont cut doesnt run full throttle, changed gas sharpened chain. nothing
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Charlie Charlie
Chainsaw Owner
Spent almost 90 minutes attempting to start this thing, following the instructions to the letter. No luck. Haven't got a clue how well it cuts since it won't start.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
ECR ECR
MALA CALIDAD
La palanca de mano del freno fue mal desde el primer momento tuve que anular todo el sistema, el aceite de la cadena consume una barbaridad y la cadena no me duro ni para cortar un pino, he pedido otra cadena ya que tras quince minutos de intentar lijarla ni se inmuto. Yo solo la queria para un uso y tenerla para un futuro si me hace falta, en definitiva la use media hora pero dedique más de una en arreglarla para poder usarla.
0 people found this helpful
Customer Service Reply: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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Matt  Higginbotham Matt Higginbotham
Zero customer service. Don't buy
Saw leaks fuel. No big deal,right? Wrong. No customer service. Cant return. Nothing but running in cyber circles . Buying from Vevor is a as is where deal.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Cristopher Buckles Cristopher Buckles
Did not receive
I did not receive the chainsaw and had to request a refund. Vevor did refund my money promptly.
0 people found this helpful
Customer Service Reply: We’re glad to see that the matter was resolved promptly through our email communication. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Federico Federico
Motosega
Non parte e quando parte non taglia bene , scarsa qualità .
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto il tuo ticket relativo a questo problema. Il nostro team di assistenza clienti si occuperà del tuo problema entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di tenere d'occhio le risposte ai ticket e le notifiche via email.
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Zach rackers Zach rackers
Leaks oil.
Saw leaks oil horribly and won’t stay running. Manual says not to adjust carb and to take to service center. I love my other Vevor products. Just not this one.
0 people found this helpful
John Polasini John Polasini
Junk
1st pull of the rope the spring broke. They sent a new rope. 2 nd time it cranked the motor seized. Junk junk junk. Heck no I wouldn’t recommend and I knew better.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
christine potter christine potter
Mrs
Do not buy this product. On the 1st use it started leaking fuel and therefore was unusable. I contacted Vevor ,while responding in a good time Suggested 'i' find where the leak was and they would send me a replacement part. Im certainly not mechanical minded and felt this would void any warranty. Unfortunately it was out by 10days of the return period I hadn't needed to use it previously. I doubt i could return it anyway because it was now flammable. This could have been a danger while using it. The final advice was to take it to a repair shop. I was given a $20 credit. The chainsaw is now in the rubbish.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Vernon wilder Vernon wilder
Had some problems with it.
Was using it and started idling high and then wouldn't start. After taking it apart, found air filter crushed in housing, mounting nut not connected, saw dust in carburetor. Cleaned out carburetor, was able to get filter bent back to somewhat working condition and now saw works. All I got from Vevor support was some automated messages on how to get it unflooded. Not even a free filter to replace the one sent crushed. By the way,this saw is very loud compared to my other saws.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.

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