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VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

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Customer Reviews

3 Out of 5
Based on 3954 reviews
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Geir Gjerde Geir Gjerde
Mr
Saga blei stående i tollen fordi «noen» hadde glemt å sende med tollpapirene, og eg fikk ikkje varselet fra posten før saga var returnert til Vevor. 0 stjerner til Vevor denne gangen.
0 people found this helpful
Customer Service Reply: Vi har lagt merke til at problemet du rapporterte har blitt løst via e-postkommunikasjon. Vi er glade for at problemet ditt ble håndtert raskt. Hvis du har ytterligere spørsmål, kan du gjerne kontakte oss igjen.
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Translated from Norwegian (Berkmel)
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George Thompson George Thompson
Mr.
Can't get this to crank or anyone to assist me with problem. Just threw away $120. I have an 18" vevor that works but this one won't fire
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
JB JB
A éviter
N'a jamais démarrée. Problème d'allumage et de bouton I/O. Mauvaise qualité et surtout pas de contrôle qualité en usine. Après une dizaine de jour j'ai été remboursé, donc au final ça va mais c'est du temps perdu alors qu'on a besoin de tronçonneuse actuellement.
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Timo Sumuranta Timo Sumuranta
Todella huono laatu
Saha vuotaa teräketjuöljyä lohkojen välistä sekä outo surina käydessä (ehkä laakeri). Yksi lohkon ruuvin kanta pilattu (yritetty kiristää vuotoa pois ja kuusiokolo avain pyörähtänyt)?
0 people found this helpful
Customer Service Reply: Pahoittelemme tuotteemme aiheuttamaa haittaa. Ymmärrämme täysin turhautumisen, jota käytön aikana ilmenevä toimintahäiriö voi aiheuttaa. Pyrimme ratkaisemaan asian viipymättä. Lähetämme sinulle sähköpostitse päivityksen ongelmastasi. Ole hyvä ja tarkista sähköpostisi lisätietojen varalta.
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Walter Medina Walter Medina
Engine Captain
I brought this chainsaw to do little clean up around my house it started off ok ran good but with in 1 hour it kept dying on me and it was hard to get started..After 2 hours of this ba k and forth it finally quite and I couldn't get it started...I chated the company for a return and it's impossible you are talking to someone on line that gives you the run around.. I have been asking for a return address to send back chainsaw with out any luck... I have been a sawyer for the department forestry for 26 years and now I am a Engine Captain for 3 years.. The advertisement says they are like stihl chainsaws but not even close!!! The worst saw I have ever bought.It wasted so much of my time.I am very disappointed.. I highly recommend you not purchasing from this company
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
rebecca rebecca
dont waste your money
first wait fell off in tank then pull starter exploded all in about 20 mins of run time
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Randall ogdon Randall ogdon
No start
My son bought one and liked it so I decided to by one and have never been able to get it start. Tryed to go through return process no luck guess I will throw in junk pile
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Doug Graham Doug Graham
It came broken obviously no quality control.
It came from the factory broken. The fuel filter was detached and rolling around in the gas tank. I've been messaging vevor to get a refund and a non broken one for over a week. It seems like I'm going in circles and they want to try and not refund the item. I would like a new saw and a return label, but I cant seem to get that even after I sent this picture. Oh wait I cant add the picture here due to their photo requirements. I would give an honest review but I cant even try this paper weight, or seem to get it replaced so I can properly review it.
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Justin Sprague Justin Sprague
62 cc chainsaw
The pull cord recoil spring broke before I could get to start it after 10 pulls so can't give any other information about it
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Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
christopher christopher
great at first
after 3 times of usage wont cut doesnt run full throttle, changed gas sharpened chain. nothing
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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