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VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews

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Juan Acuna Juan Acuna
Owner
Work for one hour an quiet working
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Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Chase Solomkn Chase Solomkn
Disappointed
Got the saw and it seemed well built. Followed fuel and starting instructions exactly as written. Saw never cranked after dozens and dozens of attempts. Had to fight through PayPal to get my money refunded after having to upload videos, pics and wait for their tech to review. (Which never happened) VEVOR makes a lot of great products but I will not buy anything gas powered in the future.
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Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
linda linda
62cc saw
product defective cracked tank going on day 7 of back and forth email just want my money refunded
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Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Jp Jp
62cc chainsaw
Chainsaw is absolutely horrible thing would not start when we got it. We put the right gas mixture and everything in it then the pole card decided to snap before I even got it started.
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Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
zinant zinant
ne démarre pas
Ne démarre pas sav injoignable
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Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Russ Ballard Russ Ballard
Home Owner
Purchased late December 2025. Used chain saw one time for 2 hours and it worked great,. Then second time tried using it and to start, does not start. Tried multiple times thinking I flooded it, no change. Checked all items in starting process to start, does not start. Checked fuel for correct mixture at 1:40 fuel, checked spark plug and it is sparking, air cleaner is clean, chain brake in correct position, on off button in correct position. Does not start. I notice that the compression of engine is not as tight when pulling starting cord as it was when using 1st time. Contacting technical support to see if they have any suggestions. If can't be fixed by tech. Support, I want a new replacement since this is within 12 month warranty period. Very disappointing.
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Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Steven Scott Steven Scott
Terrible Quality
I bought this saw used it one hour and the piston bored out of it. I won't ever shop never again waste of my money. Its got good features just bad quality of parts.
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Stefan Stefan
.
Fungerar inte. Följt instruktionerna men den tänder inte över huvud taget👎👎
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Customer Service Reply: Vi har mottagit ditt ärende och har fortsatt att kommunicera med dig om problemet. Vi begär för närvarande detaljerad information via e-post för att lösa det och väntar på ditt svar. Var säker på att vi kommer att följa upp tills det är helt löst – vänligen håll koll på svar på ärenden och e-postmeddelanden.
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Iban Iban
No funciona correctamente, no solucionan el problema.
No funciona correctamente, 34 dias despues de la compra no la he podido utilizar, he tenido que posponer todo el trabajo. Me he comunicado varias veces y tardan una entre 4 y 6 dias en contestar. Las respuestas para nada solucionan el problema. Les he dicho que si no lo solucionan la quiero devolver... aun estoy esperando respuesta. Muy muy decepcionado con esta plataforma/marca. Un servicio posventa peor que pesimo, horrible. No me voy a arriesgar a comprar nada mas aqui. No lo recomiendo para nada, si lo que compras no funciona lo tienes crudo...estresante, perdida de tiempo...decepcionante
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Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Leonard Gomes Leonard Gomes
Owner
I sent pictures with the problems last week. I still haven't received a reply back on what to do. That's why a low rating because I haven't had a chance to use it yet because of the problems and questions I had.
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Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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