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VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews

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3953 reviews
Eddy Mikhail Eddy Mikhail
Mr
I am extremely disappointed with this chainsaw. I used it for the first time, and it didn’t even last half a tree before the engine started smoking and completely stopped working. This is unacceptable for a brand new product. I followed the instructions and used the chainsaw properly, but the engine overheated and failed almost immediately. A chainsaw should not fail after one use. This clearly indicates very poor quality and unreliable manufacturing. I expected much better from VEVOR, but this product failed on the first job. I would not recommend this chainsaw to anyone. I am now dealing with the inconvenience of a broken machine after just one use. I would like VEVOR to contact me and resolve this issue by replacing the unit or issuing a refund. Otherwise, I will be forced to share my experience on other platforms and warn other customers about this product
0 people found this helpful
Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Matt Matt
Shocking piece of equipment.
Shocking piece of equipment and service.. Faulty out of the box.. Provides no spark to fire up… The carton also was doubled up masking tape and even has written on it before I recieved “Return to Sender”. Looks like returned faulty and then unprofessionally sold again and sent out just hoping it may work.. Poor form Vevor..
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Jun Jun
Buyer
The pull-string broke on the chainsaw within its first pull. Went straight to the trash from there. My advice is to stick with STIHL Top-Saws.
0 people found this helpful
Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Patty Patty
Jeffers
I spent 2 hours trying to crank this chainsaw. I took it to 2 neighbors, grown men, who could not get this chainsaw to crank. I have an old shoulder injury that cranking on this thing for so long irritated this shoulder something terrible. For the next several days I struggled to lift my arm especially with weight of any kind. If I could give it a zero Stars that's what I would do my shoulder still hurts and it's a week later.
0 people found this helpful
Elemam: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
KG KG
CAN NOT START
Hard to start. It only started once but i did not use it then it died while letting it warm up and i was unable to start it since. Now it can not start at all. I will try to replace the spark plug and try again when i have the time to mess with it. I am very disappointed.
0 people found this helpful
Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
James James
Saracino
Please process a return on my chainsaw. Why is this so difficult?Quit being neglectful of your duties
0 people found this helpful
Elemam: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
LG Martin LG Martin
Mr
I debated for quite a while on purchasing this saw because of the number of 1 star reviews all having the same issue of not starting. First time I used it i pulled the choke and pulled the start rope few times till it tried to run. Pushed the choke in and pulled a couple more times and it started right up. Nothing in the starting instructions about opening the choke when it attempts to start or for starting when it’s warm. For that matter. It ran and performed well till it ran out of fuel. Haven’t been able to start it since. Well actually, I tried again this morning, two weeks since I last used it. Using the same procedure as the first time, it started. I was shocked. Left it idling while I turned to get some gloves. Ran for about 15 - 20 seconds then stalled. Once again, could not get it to start. Got it to sputter with a couple puffs of exhaust smoke, but that was it. To me it acts like the spring loaded pull start on this thing does not turn the engine fast enough or long enough to get it started. I’ve bought a few other tools for my personal use and a few others for my job. Always been great quality until this. Doubt I’ll be purchasing anything else from Vevor that has a 2 cycle engine.
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Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
MAKSIM KRAVCHENKO MAKSIM KRAVCHENKO
Mr.
Poor quality. Does not start. Per my mechanic there is a problem with piston. Unable to get in touch with customer service for refund.
0 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Amina sumi Amina sumi
Chainsaw
It’s brand new chainsaw but couldn’t get to start it up .we have tried so many times but it’s not turning on . I need to return it and need refund. So far I brought few things from VEVOR all of them turned out great except this one very disappointing .
0 people found this helpful
Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Justin Justin
Not the best saw
So we'll be okay if you could keep a pool cord in it and then the plastic cover that holds the pool cord it's a piece of trash and wouldn't give it a star all above but it makes you before it will let it send in
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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