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VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

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Customer Reviews

3 Out of 5
Based on 3954 reviews
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Edward Kinney Edward Kinney
Check the chain before operation
The chain had a link that wasn't riveted correctly and was loose. It heated up the bar and now I need a new one. It's not the easiest to start either.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
John Pierce John Pierce
Never Received
Never Received the chainsaw so I couldn't tell you whether it's a good or bad one. All I can say is the the customer service isn't anything to brag about. I did finally receive my refund. I had planned to buy a truck bed cover for my truck but after this experience I am alittle bit guarded about buying anything else from VEVOR!
1 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
margarette margarette
buyer
I have not received my saw. I order on Maech 14, 2026. Where is it.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
Robert Stone Robert Stone
Owner
I'd give this 0 stars if I could. This chainsaw is absolutely not worth having and the extended warranty I purchased is also useless as vevor will not make it right. The chainsaw almost got me hurt because it dies with with the throttle open and has a full tank of gas while I was falling a tree. It also leaks the bar and chain oil out of the machine when it isn't running. I've messaged multiple times and live chatted customer service and they just tell me to wait and finally said that it won't run if the filter isn't submerged? How is that my problem if it's full of gas? I'd like to have purchased other items from vevor but if this is how it's going to be I will shop elsewhere. I feel that I at least deserve a refund and return this saw that I can't use
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Pickle Pickle
Won’t start
I’ve tried using this saw 3 different times and I can’t get it to start. Would not recommend
0 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
none none
mr
Hard to leave any positive review for a item that I never received , shipping company never processed the item's to a proper forwarding shipping company in the US,
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Scott Baseel Scott Baseel
Mr.
Started once and then never started again. Would not buy again.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Christophe Joly Christophe Joly
Tronçonneuse
A fonctionné durant 2 heures non consécutives. La société n'a pas voulu reprendre la tronçonneuse., me proposant un remboursement de 49€ seulement que j'ai refusé. Problème non réglé. A suivre.
0 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Q Q
Really hard to start/wont start
Good luck getting this to start. I couldn’t and have used plenty of pull crank gas tools. Problem might be the tiny fuel tank.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Edward Fisher Edward Fisher
CEO
Chainsaw never started, customer service kept giving me the run around. Refused to refund or replace it. Don’t buy this crap!
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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