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VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

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Customer Reviews

3 Out of 5
Based on 3954 reviews
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David Tran David Tran
Mr.
Received the chainsaw yesterday. It looks nice. However the chain adjusting device was stuck couldn't turn. Also the engine started a minute then stopped. I tried so many times but same problem. David Tran
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
MARIO PERDOMO MARIO PERDOMO
MAL GUNCIONAMIENTO
Wow la entendí y wow la usé 1 vez y no ensendio más llevo casi un mes tratando de comunicarme con la compañía y no o tengo respuesta alguna y ya me cance de seguir esperando a que me solucionen
0 people found this helpful
Customer Service Reply: Estimado cliente: Hemos recibido su ticket referente a este inconveniente y hemos mantenido una comunicación continua con usted al respecto. Le hemos proporcionado una solución por correo electrónico y ahora estamos a la espera de sus comentarios. Tenga la plena seguridad de que seguiremos dando seguimiento al caso hasta que el problema quede completamente resuelto. Le solicitamos amablemente que esté atento a las respuestas del ticket y a las notificaciones por correo electrónico.
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Pascal Timoteo Pascal Timoteo
Faltam peças
Comprei a motoserra e veio sem a serra.
1 people found this helpful
Customer Service Reply: Olá! Lamentamos muito que a sua experiência com o nosso serviço pós-venda e atendimento ao cliente tenha sido decepcionante e levamos o seu feedback muito a sério. Agradecemos-lhe por partilhar a sua experiência connosco — a sua opinião é fundamental para nos ajudar a corrigir este problema e a melhorá-lo ainda mais. Notamos que a questão reportada foi resolvida por e-mail. Ficamos satisfeitos que o seu problema tenha sido prontamente resolvido. Caso tenha mais alguma dúvida, contacte-nos novamente.
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Allen Sheeler Allen Sheeler
Chainsaw
When i got saw out of box there was no chain
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Doug M Short Doug M Short
62cc chainsaw
I would like to write a review, however I never received the chainsaw . I waited several weeks . I reached out to see where it was and ended up getting a full refund. Which I was grateful I received the refund, but I really wanted to try out the chainsaw.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Todd Ruhbusch Todd Ruhbusch
Owner
Waiting to hear back regarding a quality issue! Was told that I would get an email addressing my concern! Saw does not run at idle, hard to restart, i assume low speed jet is plugged in carburetor! Need to hear back for warranty.
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
bradley I Duncan bradley I Duncan
Mr
Won't start out of box
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Allen Ainsworth Allen Ainsworth
Business Owner
Chainsaw leaks chain oil and gas from inside case. Drains out the bottom of the housing. The saw was only used a couple of times before this started. Vevor has been terrible about responding to the issue. I would not buy from them again at this point. I tried to upload a picture if the chainsaw but the site didn't allow it.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jeff McGee Jeff McGee
Homeowner
Got out of box today , started it once for 20 seconds hasn’t started since. Disappointed! All the ads was how easy it strarts , my arm is wore out! When I open box I smelled light gas smell I figured they start them at factory or is this one been sent back. I need to do something here . Send back and send me another. But if it don’t start I can’t use. Thank you
0 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
William Alas William Alas
Mr
Worst buy ever
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.

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