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VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews

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Cynthia Cynthia
Mrs
Could not get ours to crank from the day we got it
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Danny Danny
Mr.
It works fine straight up but when I turn it on it's side the engine dies and it's hard to restart
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Jeff Cook Jeff Cook
User
Have used the 20 inch saw for about an hour total. After about 5-6 minutes it quits running. After sitting for a few minutes it will start back, but has never started with the first pull as advertised. I will keep trying it for a while before I complain to the company.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Anders Granberg Anders Granberg
Mr
Ran the saw for about 10 minutes, cut one tiny log and now the saw leaks chain oil like crazy. Need to return this item.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Brian Simmen Brian Simmen
Owner
I ran 2 tanks of fuel through it. Awesome chainsaw. After the 3rd tank (same mixed fuel) it did not restart. 20 minutes of going through the process of starting and a shoulder and neck pain, I didn’t finish the job. 2 weeks later the pain in my neck is still there.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Rich Rich
Mr.
Hard to start and would not keep running, I would not order another Vevor unless this one could be repaired.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Esteban Esteban
Motosierra
Pierde el aceité de cadena
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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dane e vancura dane e vancura
vevor chainsaw
looks to be a nice saw but it leaks bar oil all over the place and I haven't even gotten to use it yet. haven't gotten a response from vevor about my issue aswell. somehow photos from my phone aren't good enough to upload either.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Richard Richard
Land owner
I put this together when it arrived, seemed good i guess for vevor but, only 1 set of felling dogs, inside of bar. Chain adjusting screw is in a horrible spot and janky. Filled up with fuel and bar chain oil, started easy enough and adjusted the oil feed, checked the high and low carb adjust, good from the factory. Put it in the bed of the truck (no case 😡) under the tonneau cover to use later. Didn’t use right away, it dumped all the chain oil out into the bed of the truck! WTF!?!? I’d think twice before buying this. For $115 same the money and get a Stihl or Husky.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Sergio T D Sergio T D
Mienten el la fecha de entrega
Me ha parecido una vergüenza que pido información sobre un envío que tenía que haber llegado en una fecha concreta comprometida está por ustedes y dos semanas después llega, y lo único que son capaces de responder es que está en camino, cosa que llevo viendo con desesperación, viendo como manejan las incidencias tendré esto presente en mis próximas compras, teniendo les a Vds. en último lugar, gracias por el desinterés con el que han tratado mi asunto, vergonzoso
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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