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VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

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Customer Reviews

3 Out of 5
Based on 3967 reviews
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3966 Reviews
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WNYOnceLoyalCustomer WNYOnceLoyalCustomer
VEVOR Lost a Customer Relationship over a $120 piece of crap
Received this and was never able to use it. The cover that is supposed to be placed on the main chainsaw once the blade is installed did not fit. After reaching out to customer service to get a replacement, I was told I would need to provide video of the issue. Seriously? VEVOR should figure that out when the defective item is returned, not place the onus on the customer. So - you've lost a customer. Over $120. Nice going.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. Your satisfaction matters deeply to us, and we are dedicated to making things right.We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements and we have created a ticket for you to follow up on this with you,our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
jmaxville jmaxville
DOES NOT WORK
Bought this excited from all advertisements got put it all together . Mixed fuel it wil Not start .. not Happy
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mike roggenstein. Roggie4 Mike roggenstein. Roggie4
There not trustworthy
Never received and put through hell to get money back. Then they act like it was my fault. Do not trust.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
jlf33074 jlf33074
Bad spark plug. One way Vevor
Ok once I changed plug but don’t waste your time with one way Vevor
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
dennis dennis
Kettingzaag
Na 1x 5min gebruikt wil ie niet meer starten
0 people found this helpful
Customer Service Reply: We hebben uw ticket met betrekking tot dit probleem ontvangen. Ons klantenserviceteam zal uw probleem binnen 24 uur in behandeling nemen en u blijven helpen totdat aan al uw behoeften is voldaan. Houd de ticketreacties en e-mailmeldingen in de gaten.
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jeanluc delente jeanluc delente
défaut à la réception et pas de service après-vent
à réception colis intact, montage, remplissage des réservoirs. Impossible de démarrer . J'ai tout essayé et ce n'est pas ma première tronçonneuse donc j'ai tout regardé y compris le frein de chaîne. Après vérif pas d'étincelle à la bougie. Et pas de réponse à mon mail au service client . Zéro le service après-vente Vévor !!!
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Adam Adam
Mr
First time I am not happy with Vevor product. So far I bought plenty of things but this chainsaw receives just one star. Hard to start from very beginning even if I did exact procedure according to instruction. When it started (thanks to some miracle) it worked up to 3 minutes and died... no chance to start it again. Rubbish.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
haraldfalkeisen haraldfalkeisen
moteur ne marche pas
603 Cher Vevor, J'ai bien reçu ma commande hier par DPD. J'ai assemblé la tronçonneuse conformément au manuel d'utilisation et je l'ai remplie d'huile de chaîne et d'essence pour moteur 2 temps. Malheureusement, je n'ai pas réussi à la démarrer. J'ai finalement retiré la bougie et constaté que, bien que le moteur soit alimenté en carburant, l'étincelle ne se produit pas. Les vis platinées sont correctement réglées, mais il n'y a tout simplement pas d'étincelle. Je souhaite donc vous retourner la tronçonneuse, mais elle contient maintenant de l'huile et de l'essence. Pourriez-vous me conseiller sur la marche à suivre ? Cordialement, Harald Falkeisen
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Glenn S Quader Jr Glenn S Quader Jr
Mr
I have been unable to get this chain saw to start with the 40:1 mix. I'm trying other mixes but so far it is a dud.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Julie Julie
owner
Package was delivered, 2026-07-30 09:39:03. Later that afternoon I tried to start the chain saw and it would not start. I contacted your live help and upload a video showing the saw has NO SPARK at the spark plug. 3 days later I was sent a generic response telling me to confirm I have a 40:1 fuel mix and other solutions to a saw no starting but no solution for NO SPARK. It has been 4 days and I need a replacement saw! I ordered this to cut a tree down this past weekend and I can't wait forever!
1 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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