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VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

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Customer Reviews

3 Out of 5
Based on 3967 reviews
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3967 Reviews
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mi*** mi***
tough time getting it to start, if at all possible.
shipping was extremely fast!!! boxed up, with everything in it. I took it out and started putting it together by instructions sent. first issue was putting the guide in the bar guide lower hole. unless it means slot....but that didnt work either. after installation, I mixed the gas/oil per break in and added bar oil finding that it said 2 stroke oil instead of chain or bar lube. well I released the brake, pulled out the choke and cranked 7-8 times when I thought i heard it turn over. pushed the choke in amd them cranked for about 50 times till I nearly passed out with nothing more than noise of the pull cord. I am going to break it down again tomorrow and see if I can find aomething obvious but this isn't what I was expecting!!!!
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
F5 Tornado F5 Tornado
Poor service
Never received. Took too long time to get money back.
1 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed . Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
sales sales
Horrible customer service and chainsaw
Wouldn’t start out of the box. Bought new NGK spark plug and it ran for 30 minutes, killed it, never to run again and there customer support is horrible.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Michel Michel
sav nul
A fuir, tronçonneuse qui n'était pas neuve , interrupteur qui sort de son logement et impossible à démarrer. Vévor n'a pas voulu me l'échanger. Ils m'ont proposé 28€. Maintenant elle est en réparation, j'attends la facture.
0 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Da*** Da***
Wont start after first time using
It started once and I used for about an hour. It worked great but havent been able to get it started again
2 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Peter Peter
Never recieved a
I ordered this item and was looking forward to using, I am a sthil person. I never reci ved the saw. Hard to use this product.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Thomas Thomas
Springt nicht an.
Springt nicht an wird zurückgeschickt.
0 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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dhammons14@gmail.com dhammons14@gmail.com
garbage
fired it up with proper gas/oil mixture, worked for about an hour set it down to pick up trees that I cut up and wouldn't start again, taken it apart changed plus checked air and compression and nothing just pull and pull and pull will not start again.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
dbyeager82 dbyeager82
Delivered and doesn't work.
The saw never worked when I turned it sideways to cut a vertical tree. The brake doesn't work, chain still rotates rapidly. The chain bar adjustment pin is on the cover so you can't see it when placing the bar. Also the chain adjustment screw location is located li k e Stihl, which contradicts supplied instructions.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
vbcmedia314 vbcmedia314
Crappie saw
Not satisfied with this saw. Very hard to start. Used one time for 5 minutes and it worked but then would not restart. Tried using it a few days later and its still will not restart. Very frustrating.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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