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VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

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Customer Reviews

3 Out of 5
Based on 3967 reviews
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plantjohn633 plantjohn633
Order not received
I never received my order
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Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
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jo*** jo***
handle broke first use
Purchased in May, sat in the box until September. First use before it was even started the handle broke off using very gentle use. this is the curved handle that your left hand would be on.
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Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
JBBigfoot99 JBBigfoot99
Don’t buy this junk
Would give it zero stars if possible. Still waiting on full refund. Out of the package never started, then starter cord broke, they sent a new one it broke, re-strung it with 550 cord and never would start. Don’t be like me and waste your money on this Chinese made crap.
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Customer Service Reply: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Chris C Chris C
No Good at All
Shipping was a mess. They tried to deliver mt tool to NJ, twice, I live in upstate NY. It took 11 days for my package to arrive. The saw keeps shutting down when I make a horizontal cut. It looks like it will have to be returned. So disappointed.
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
HOWDY HOWDY
WONT START
piss poor unit I bought multiple and none of the pieces of shit will start dependable, wish I COULD GET MY MONEY BACK
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Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
De*** De***
size
not 16inch did not order
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Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
jmhay1 jmhay1
Will not start
The chainsaw will not start after trying multiple times over a few days. I followed the starting instructions and I am using new, high quality 40:1 fuel. I have contacted customer and expecting them to send a replacement. This is not my first chainsaw and was impressed with the online reviews. Hopefully the next one will work.
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Joshua Mills Joshua Mills
Total junk
It wouldn't work straight out of the box and I'm having trouble getting a refund I would never recommend buying a chainsaw or anything else with a motor from Vevor
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Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Ma*** Ma***
No sirve dinero a la basura
Es una basura no sirve para nada se agoga derrama gasolina no lo compren
0 people found this helpful
Customer Service Reply: ¡Hola! Hemos creado un ticket para que pueda dar seguimiento a este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le proporcionará actualizaciones hasta que el problema quede resuelto. Por favor, revise su bandeja de entrada con prontitud para estar al tanto de nuestros mensajes.
Jad Farrell Jad Farrell
Broken before I even used it
I purchased the 62cc chainsaw. When it arrived, i followed directions to put the bar and chain on. Once the brake assembly was removed, a screw just fell on the table. This screw was supposed to be holding a spring for the chain brake. Needless to say, vevor was going to give me a replacement assembly, accept it would take 10-14 business days to get it. I purchased a chainsaw because I need to use it now. Not 2+ weeks after the purchase. Sorry Vevor. This chainsaw is junk.
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Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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