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VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

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Customer Reviews

3 Out of 5
Based on 3967 reviews
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3966 Reviews
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3966 reviews
Caleb Caleb
Junk
Junk 1
Just got it today, couldn’t get it to start and the starter rope broke after about 15 pulls. I would not recommend buying this thing, as of right now I could have spent less money fixing a good older saw and wouldn’t be sitting here frustrated with this PoS
2 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused you. Thank you for accepting the proposed solution and for your patience. Our team is currently working on the next steps, and we will provide you with an update as soon as possible. In the meantime, we kindly ask that you continue to monitor the ticket responses and your email for any updates. Thank you for your understanding and continued patience.
Nick gibbs Nick gibbs
Chainsaw
Chainsaw 1
When i received my chainsaw the chain tention screw was messed up. I have called, email and called to return my chainsaw or get a new part. The customer service sucks. You can not get someone on the phone. When you email them they cannot resolve the issue.
3 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
Welington castillo Welington castillo
Vevor 62 cc gas chainsaw 10 inch gas
Vevor 62 cc gas chainsaw 10 inch gas 1
I buy this machine for use in P.A. and I only used it twice and it locks when I turn it on. Thank you W.C.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Stephen Stephen
unable to adjust chain
unable to adjust chain 1
Starts and runs Good. However, the chain adjuster binds up making it impossible to adjust the chain.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
David Hughes David Hughes
None
None 1
I used the weed eater for 30 minutes and then the gas tank fell off. Apparently the screws came out and vanished.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Herkules Herkules
DOA (Death on arrival)
DOA (Death on arrival) 1
I received a brand new 58cc chainsaw with 20@ chain, and it is not working. So, my experience is not good as a new customer of this brand. I contacted service support and am waiting to be contacted back
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Knyiajmuas4 Knyiajmuas4
To see If it's working good.
Just received it and haven't been using it yet.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Levi Johnson Levi Johnson
How to get one
Be nice if I could get it Fed up says they lost it
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
dr.andre.borring dr.andre.borring
Máquina não arrancou
Recebi o produto e infelizmente a motoserra não funciona. Recebi as instruções apenas em inglês e mesmo te do seguido a risca todos os detalhes, a máquina não arrancava. Usei gasolina na mistura indicada 40:1 e óleo para correntes. Segui todas as orientações e mesmo assim não funcionou. Muito frustrante pois foi meu primeiro produto dessa marca e aconteceu isso. Na segunda feira já irei devolver para o vendedor e tentar recuperar o dinheiro pago.
0 people found this helpful
Customer Service Reply: Criámos um chamado para que possa acompanhar este problema. A nossa equipa de suporte ao cliente entrará em contacto consigo por e-mail e fornecerá atualizações até que o problema seja resolvido. Por favor, verifique a sua caixa de entrada regularmente para ver as nossas mensagens.
hunting.18 hunting.18
Don’t buy
Popped off once to test it out it sat for a couple days and can’t get it to start again. Pieces are already breaking off of it and ain’t even touch a piece of wood yet. Customer service is about a joke also if the piece of junk ran I could live with it but when it won’t start, leaks fuel and oil. Kinda a waste of money
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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