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VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

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Customer Reviews

3 Out of 5
Based on 3967 reviews
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3967 Reviews
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jtans jtans
It's going back
I own a small tree farm and have 4-5 professional saws. I purchased this one just to use around the home and not for commercial use. I always use fresh fuel and bar oil when I get a new saw. This saw never even came close to starting. It didn't start, sputter, die and then was hard to start, it was like the sparkplug wasn't even connected. It's getting drained and going back to Vevor.
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Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
djwoody12 djwoody12
Delivery is terrible
Never received it ..... shipping all of a sudden couldn't deliver to business...... never had issues before but now I had to fight to get refunds on the chain saw and a wood stove that they never delivered...had to buy on eBay I instead both items
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Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your feedback with us. We're truly sorry to hear that your experience with our after-sales and customer service did not meet your expectations. Your feedback is very important to us, and we appreciate you bringing this to our attention. We are pleased to know that your case has now been resolved. Thank you for your patience, understanding, and for giving us the opportunity to address your concerns. It means a great deal to us that we were able to help reach a positive resolution.We truly value your trust and hope this experience reflects our commitment to supporting our customers. We look forward to serving you again and providing you with an even better experience in the future.
aintercours3 aintercours3
Problème démarrage
Malheureusement la tronçonneuse n'a pas rempli sa fonction avec point de fragilité et grosses difficultés au démarrage 1/100.
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Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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waltkoziell waltkoziell
The directions don’t help
I’m having trouble getting the chain to tighten any help would be appreciated
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Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Brad Brad
Drive sprocket has play
Saw runs awesome. Cut a few limbs with it and suddenly it threw the chain off the bar. Chain is getting caught up between the drive sprocket and the engine causing it to come off and also damaging the chain preventing it from traveling in the bar smoothly. Still going back and forth with Vevor as they do not make it easy to get this dealt with. I like Vevor products but this saw is a bust.
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Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
To*** To***
Defective chainsaw
Chainsaw runs but the gas leaks out of the fill port. It looks like the screw cap hole was cut out incorrectly and is rough and jagged which is causing gaps in the sealing of the tank, which is causing leaking. Need to replace the chainsaw or send another gas tank.
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Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
shaunly shaunly
Does nit start
Assembly was easy. Starting it was not. It doesn't turn over at all.
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Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Oski Oski
Weak cord
Ran great the 2 times that I used it but then the cord came undone and can’t be used now
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Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved.Please check your inbox promptly for our messages.
Kimmo Kostiainen Kimmo Kostiainen
sahojen laatu vaihtelee
käynnistinlaite hajosi ennen kun sain sahaa käyntiin.sitten tilasin toisen samanlaisen joka toimi todella hienosti.laitoin käynnistinlaitteen toisesta sahasta ensimmäisenä tilattuu sahaan ja sain sahan käyntiin mutta sahan käynti on todella huono eikä käy joutokäyntiä ollenkaan.eli jos tilaa 3 kappaletta sahoja niin saa kaksi toimivaa.en viitsi alkaa tekemään virallista reklamaatiota koska saha on niin halpa.jos vevor haluaa hyvittää viallisesta ensimmäisestä sahasta jotain niin olen tyytyväinen mutta en jaksa tehdä erillistä reklamaatiota.
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Customer Service Reply: Olemme vastaanottaneet tätä asiaa koskevan tukipyyntösi ja pitäneet sinuun jatkuvasti yhteyttä asian tiimoilta. Olemme toimittaneet ratkaisuehdotuksen sähköpostitse ja odotamme nyt palautettasi. Voit luottaa siihen, että seuraamme tilannetta, kunnes ongelma on täysin ratkaistu. Seuraathan tukipyynnön vastauksia ja sähköposti-ilmoituksia.
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waternhorses88 waternhorses88
Came in broken (2 and both broken)
Came in broken bought ywo: brake on one came in broken and the bar and chain oil container is cracked. Do not buy these.
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Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that your order arrived in an unexpected condition, and we completely understand how disappointing and frustrating this must be.We've created a support ticket for your case, and our customer support team will be reaching out to you via email shortly. They'll keep you updated throughout the resolution process and work with you until the issue has been fully resolved.Please keep an eye on your inbox and check your email regularly for our messages.Thank you for your patience and understanding. We appreciate the opportunity to make this right.

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