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VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 58CC 50.8 cm Gasoline Chainsaw Gas Powered Wood Cutting Engine Gas Chain Saw

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Enjohneer Enjohneer
Broke first time using...
Broke first time using... 1
The pull chord snapped the first time I tried starting. It seems the recoil would not disengage from the main crank shaft and the power of the motor snapped the pull chord. Does Vevor offer refunds?
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are working on it via support ticket #[1793727810090 ]. Please pay attention to the email address associated with your order and reply to us there.
deanorange25 deanorange25
Broke out of the box
Broke out of the box  1 Broke out of the box  1
Pull start broke about 10 pulls into it. Never started and ran. Never got it to work properly. Total waste of money trying to get my money back's harder than hell too. Thinking about just quitting wasting my time cuz it's not worth it
0 people found this helpful
Customer Service Reply: Hello, we have reached an agreement with you regarding the issue you reported. We hope you are satisfied with our solution and will trust us again. Thank you again for your support and understanding.
roadwide24@gmail.com roadwide24@gmail.com
Poor Quality
Poor Quality 1
Poor Quality never work does not cut don’t waste your money
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via the email associated with your order. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Johnny Nichols Johnny Nichols
Pull string is too short and low quality
Pull string is too short and low quality 1
I received the order sometime last week, finally this weekend I wanted to use it to clear out some brush around my deer stand. Fill it up with gas put oil in the bar, chain lube, location, and on the first pool the rope broke so I never even got to use it! Not too happy with this, so I’m asking for a refund or a replacement. Happy all about it. The pull rope is really too short to get a good pull and the rope is really too thin. My Echo chainsaw pulls out about 22” and is almost 3/8” thick. Bebop’s is about 1/4” thick and only pulls out about 12”.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations.We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible.In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
Pissed off!! Pissed off!!
Garbage
Garbage 1 Garbage 1
First day using my new chain saw. After less then 1 hour of use the recoil broke. I am unable to start my new chain saw. What a piece of SHIT!! I demand full refund!! Then to top it all off they make it impossible to submit a refund request. I spent more then 2 hours going through there never ending forms to get nothing submitted for refund.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is resolved. Please check your inbox promptly for our messages.
rwdlandscape rwdlandscape
DAMAGE SOLUTION
DAMAGE SOLUTION 1
Bought 10/19/26, received 10/21/26, assembled 10/23/26. Upon installing gas & bar oil in chainsaw noticed gas leaking around fill cap, tightened cap, still leaking. Removed cap to find deformed threads on cap and tank. Couldn't come up with, nor should I need to come up with easy fix. Had previously purchased the Vevor 12"- 25cc chainsaw and was so impressed with it I ordered/purchased the 20"- 62cc chainsaw which upon arrival, assembly including gas and oil found it to be unusable do to gas leaking. My attempts to contact Vevor for a fix/replacement solution proved to be an exercise in futility. I am seriously disappointed at this point. I am a landscape contractor and had high hopes of a continuing relationship with Vevor and purchasing a variety of the available products Vevor offers. I think that will be put on hold until this can be resolved. I don't know what to do at this point having not gotten any help from Vevor on a return or how I would go about returning something that has had gas and oil in it. My plan is to contact my credit card company to dispute the charges for this order if I don't receive an offer from Vevor immediately of a solution to my problem. Hope to hear from you promptly. WAYNE
1 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible.We kindly ask for your cooperation in providing the requested details via the email associated with your order, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding.We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications.Thank you for your patience and cooperation.
franzphaly franzphaly
Pas très fiable
Pas très fiable 1
Très déçu, en fait, au début, problème de démarrage et maintenant difficulté de démarrer à chaud en plus lanceur HS
0 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client a été décevante ; nous prenons vos remarques très au sérieux. Merci beaucoup de nous en avoir fait part : vos retours sont essentiels pour nous aider à corriger la situation et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par échanges d'e-mails. Nous sommes ravis que votre souci ait été pris en charge rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Boosted 64 Boosted 64
Junk
Junk 1
The chain adjustment screw is bent and I haven't even got to use my saw one time and there is no customer service number to call that I can find what a piece of s*** how do I return it and get another one I bought the warranty
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
jdunaway_32 jdunaway_32
On/off stopped working third time I used the saw.
On/off stopped working third time I used the saw. 1 On/off stopped working third time I used the saw. 1
After 3rd use on off switch stopped working. I have to choke it to turn it off. Not a good thing for I saw that you'd like to use one handed.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
Farmer Farmer
Missing part
Missing part 1
Gas cap is missing the gasket, “leaks gas” going on day 5 with emails daily stating VEVOR is helping but providing no solutions. All I need is a gasket it isn’t that hard. Just send one.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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