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VEVOR Lawn Mower Lift with Hydraulic Jack, 500 Lbs Weight Capacity, Solid Carbon Steel Lawn Mower Lift, Adjustable Movable Lawn Lifter for Riding Tractors and Zero Turn Lawn Mowers, Orange

Customer Reviews for VEVOR Lawn Mower Lift with Hydraulic Jack, 500 Lbs Weight Capacity, Solid Carbon Steel Lawn Mower Lift, Adjustable Movable Lawn Lifter for Riding Tractors and Zero Turn Lawn Mowers, Orange

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Merl Merl
Lawnmower Jack
I would like to say i am satisfied , would like to get my $48.00 credit to add to my purchase
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
Kevin Kevin
It works…ok
It was super easy to put together. It works well if you have a small mowing deck. I have a 48” deck on my mower and it won’t lift but a few inches before the opposite side hits the ground stopping you from lifting higher. Also, the front wheels don’t lift like it shows in the picture so it puts a lot of stress on the mower from twisting. It won’t work for what I need but it does work overall.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. We apologize for any inconvenience you’ve experienced. For quick support, please use our online "Contact Us" page—our after-sales team is here to help promptly. We appreciate your understanding.
Ronald Haines Ronald Haines
Owner
Your customer service is the worst I have ever seen. I was missing parts for this jack and notified customer service. They said they would get a hold of me and 24 to 48 hours. It has been going on 3 weeks now and I have heard nothing. I would never recommend anyone buying from this company.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re really sorry to hear that some items were missing from your order, that’s definitely not the experience we want for you.We have created a ticket and reach out to you shortly to confirm the details. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Does not work no customer service Does not work no customer service
Does not work out of the box
I’m submitted a video showing it does not work the day of delivery. Then they didnt reply for 4 days and they closed the ticket. So I will be reversing this purchase thru my credit card now
0 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Lee Lee
Be aware
First, the directions are a joke. It eventually turns into trial and error. The material itself is flimsy, and isn't steady picking the mower up. And no sense trying to get a refund. In the company's defense they gave me half my money back. Bottom line, buyer beware.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
DAN DAN
LEVE TONDEUSE
GROSSE FUITE HYDRAULIQUE A LA BAS DU VERRIN , LE JOINT DE BASE LAISSE PASSER L HUILE DAILLEURS L EMBALLAGE ETAIT PLEIN D HUILE ET LE VERRIN ETAIT VIDE J AI DU REMETTRE DE L' huile et le purger pour pouvoir le tester et voir la fuite QUE COMPTEZ VOUS FAIRE POUR LA REPARATION ??
2 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Lawn Mower Lift Lawn Mower Lift
Not DELIVERED
Have NOT received this item?
1 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
Steve Steve
Lawnmower lift
Would give 0 stars. Tried to purge the system with hydraulic oil as it said in the directions. Could not get the purge bolt no how hard I tried. Costumer service was no help
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
WillB WillB
Fraud Seeker
I received the jack 3, three ,123 days after ordering and was amained at receiving it so soon: BUT 2 days later when a son came over to change mower blades (I am a 100% disable veteran with hearth failure and unable) while attempting to assemble jack we discovered the nuts and bolts and other assemble parts was MISSING! THEN I realized what happened the jack they sent me was a return close to my address and they just rerouted it to me BUT the returnee for whatever reason didn't send back everything! Again was asked to take photos of MISSING parts; sent photos several times but said they never received them! THEY'RE JUST CROOKS
1 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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