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VEVOR Lawn Mower Lift with Hydraulic Jack, 500 Lbs Weight Capacity, Solid Carbon Steel Lawn Mower Lift, Adjustable Movable Lawn Lifter for Riding Tractors and Zero Turn Lawn Mowers, Orange

Customer Reviews for VEVOR Lawn Mower Lift with Hydraulic Jack, 500 Lbs Weight Capacity, Solid Carbon Steel Lawn Mower Lift, Adjustable Movable Lawn Lifter for Riding Tractors and Zero Turn Lawn Mowers, Orange

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denis denis
hamelle
bonjour, la commande est bien arrivée mais l'appareil etait tordu au niveau d'une des équerres support de roue sans pour autant que l'emballage soit altéré. cela ne l'empeche pas de fonctionner et d'etre efficace. Juste sommage pour une premiere experience.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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SG SG
Sr
It is a cheap way to lift your mower up to get to the blades without removing the deck, works good for a riding mower but is a little unbalanced and sketchy with my zero turn. If the legs were wider in the front it would be okay. The locking mechanism is a nice feature incase the hydraulic jack bleeds off. The handle does not fit the release on the jack very well, definitely a cheap made tool but it works.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
CARL MCMURTRY CARL MCMURTRY
lawn mower lift order no. 1090
AS I WAS PUTTING THE LIFT TOGETHER THE ROD FOR THE WHEELS DID NOT LINE UP WITH THE FRAME HOLES. HAD TO BEND THE FRAME SO IT WOULD LINE UP WITH THE WHEELS. MY BIGGEST DISAPPOINT IS THAT IT IS NOT WIDE ENOUGH FOR MY 72 INCH MOWING DECK AND I DON'T SEE HOW IT COULD BE ADJUSTED TO MAKE IT FIT.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
benoberle101220 benoberle101220
BUYER BEWARE - JACK DID NOT WORK FOR ME
BUYER BEWARE - JACK DID NOT WORK FOR ME 1 BUYER BEWARE - JACK DID NOT WORK FOR ME 1 BUYER BEWARE - JACK DID NOT WORK FOR ME 1 BUYER BEWARE - JACK DID NOT WORK FOR ME 1 BUYER BEWARE - JACK DID NOT WORK FOR ME 1
This jack did not work for my Greenworks Zero Turn mower. First, when I would drive the mower into the wheel cradles, the jack would just slide backwards on the pavement. Therefore I had to stand on the jack while my wife drove the mower into the cradles (definitely not very safe). Also, when lifting the jack with the mower on it, the wheel cradle would be touching the mower deck - not sure if it was causing any strain on it or it was just barely touching. Because of this, I had to drive the mower all the way through the wheel cradles, and then reverse the mower into place so that the wheels would be facing the opposite direction and provide more clearance so the cradle isn't touching the deck. Additionally, when i would jack up the mower, the back wheels of the lift would come off the ground before I even reached the first safety lock on the jack. Definitely not safe. After messing with this jack for ONE night, the rubber feet on the jack were almost completely worn through from when the jack would slide along my driveway, and also when I would lift the mower, the jack would slightly creep forward - which it's designed to do, but the stationary feet would also slide which just further wore down the rubber feet. I reached out to Vevor support about all of these issues and after a few weeks and several follow up emails, they finally got back to me with a resolution. They gave me a $45 refund for all of my troubles. However, that just lessened the pain a little bit. Now I'm stuck with a mower jack that I can't even use due to safety issues. I did go ahead and use the jack once just to test it out with the jack's wheels off the ground (I had to use jack stands just in case it gave out). It was nice to have the mower that high off the ground, but as much work as it took to get the mower into the jack and also having to use jack stands because the jack itself is not safe and the fact it requires two people to load the mower, that just defeats the purpose of one of these lifts. I now have a mower jack that is going to sit in my garage until I get tired of it being in the way, and then it'll probably make a one-way trip to the dump. I'm very disappointed in how this particular jack functions.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
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The order never arrived when I try to get information they told me it was out of stock and we will get a refund even thought we already bought it. Now we have to wait until is on stock again to buy it.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
ja*** ja***
Nekompletní balení.
Zboží přišlo nekompletní, chybí páka na zvedání, spojovací materiál, není teda jak vyzkoušet.
0 people found this helpful
Customer Service Reply: Vytvořili jsme pro vás požadavek k řešení této záležitosti. Náš tým zákaznické podpory vás bude kontaktovat e-mailem a průběžně vás informovat o stavu řešení, dokud nebude problém vyřešen. Sledujte prosím svou e-mailovou schránku a naše zprávy si co nejdříve zkontrolujte.
johnlindwalter johnlindwalter
Cheaply Made - Bad Welds!!
Cheaply Made - Bad Welds!! 1 Cheaply Made - Bad Welds!! 1 Cheaply Made - Bad Welds!! 1
When I first got the lawnmower lift, it looked nice. I used it once, worked great. Second time it almost killed me, I started jacking my machine, it was almost to the first safety click, and the top mount for the hydraulic jack came off the welds like it wasn’t even welded, just terrible,my machine collapse thank God I wasn’t under it. will never recommend this product. I just bought this couple of months ago. Use it only twice not happy at all! I’ll never recommend it.
4 people found this helpful
Customer Service Reply: Dear Valued Customer, We’re sorry to hear that our product did not meet your expectations, and we understand how frustrating this can be. Your safety and satisfaction are very important to us. What you’ve described is not the level of safety and quality we aim to provide, and we take your concerns seriously. We have created a support ticket for your case, and our customer support team will be reaching out to you via email shortly. They will review your concerns, keep you updated throughout the process, and work with you toward an appropriate resolution. Please check your inbox regularly for our messages so we can assist you as promptly as possible.
Shawn Musser Shawn Musser
Mr.
Mr. 1
Ordered this, was missing pieces, called to have the missing parts sent to me, over 2 months later, still nothing It's a giant paperweight Missing the "axle" for the wheels and the handle for the jack.
2 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
mi*** mi***
Pour GLS firme de livraison pas correcte et suivi inexistant chercher l'erreur ??????
Article commandé mais n'a jamais été livré par GLS
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter. Nous vous présentons également nos sincères excuses pour les désagréments rencontrés lors de votre livraison. Nous avons pris note de ce problème et le transmettrons à notre partenaire logistique afin d'optimiser le processus. Merci pour vos commentaires, qui nous aident à améliorer nos services.
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M. Johnson M. Johnson
Vevor mower lift waste of money
Put lift together, one of the tire brackets are bent, couldn't get the rod in to hold the wheels on, come to find out they had welded over one of the holes in the frame and the outside bracket was bent. Once I finally got the mower up and started lifting it, the whole lift began siding backwards and the mower almost fell off the lift. Couldn't even make it to the first hole to lock it in place or it would flip over and the wheels on the lift came off the ground. I have a scag 52" mower so the size or weight of the mower is to blamed. I am going to request a refund because I don't want to be under the mower and this thing collapse on top of me. ****It's been almost a month since I requested a refund for this thing and now I can't even get a response from anyone, several times their response was " we've sent it to the appropriate department and for review". I guess they think I will just forget about a $165 purchase that I can't use, but that's not going to happen.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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