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VEVOR Handrails for Outdoor Steps, 5 Step Stair Hand Rail Kit, Transitional Carbon Steel Railings with Installation Kit, Stair Rails for Seniors, Concrete Steps & Porch & Deck, Black Retro Arch

Customer Reviews for VEVOR Handrails for Outdoor Steps, 5 Step Stair Hand Rail Kit, Transitional Carbon Steel Railings with Installation Kit, Stair Rails for Seniors, Concrete Steps & Porch & Deck, Black Retro Arch

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Customer Reviews

4 Out of 5
Based on 131 reviews
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24 reviews
Cindy H Cindy H
Mrs
Great product. This is our 2nd purchase. Easy to instal, Well Built & Looks great
0 people found this helpful
VEVOR 5-6 STEP HANDRAILS VEVOR 5-6 STEP HANDRAILS
EXCELLENT HANDRAILS LOVE IR
Excellent handrails and installation instruction; I would recommend it to anybody thank you VEVOR keep the good work and products
0 people found this helpful
5-6 Step handrails 5-6 Step handrails
Handrails
Excellent product and instruction I would buy it again THANK YOU SO MUCH VEVOR KEEP THE GOOD WORK
0 people found this helpful
VIVI VIVI
Ms
This hand rail really is Excellent value and perfect for my garden steps. It need a little more strengthening for a sideways strength
0 people found this helpful
Don Kitchin Don Kitchin
Mr
Easy to assemble and fit. We have non-standard step dimensions, but the handrail was a perfect fit Very happy with the product.
0 people found this helpful
Mick Mick
Sturdy
Surprisingly sturdy. A lot of parts to assemble, but it goes together quickly and easily with no problems. No missing parts.
0 people found this helpful
Doer of Things Doer of Things
Rust after 3 months
These handrails rust easily. They go in well and look good, but the rust can’t be stopped. The water gets into the unpainted posts and creates rust down onto the lower rail. DO NOT BUY THESE RAILINGS!!
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Jenn Jenn
Rusty handrails
These handrails rust after 3 months and it is not something that can be fixed easily. Water has access into the posts themselves. DO NOT BUT THESE!!!
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved. Please check your inbox promptly for our messages.
Bishop Grigsby Bishop Grigsby
Worth the price
Not bad at all. This is my added comments, THIS PRODUCT STARTS TO RUST IMMEDIATELY AFTER FIRST RAIN!!!!
0 people found this helpful
Jessica Morrow Jessica Morrow
Railings
Missing a main component. Takes forever to get through to someone and days for them to answer . Eventually got a refund.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.

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