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VEVOR 4-Step Handrail Fits 1 or 4 Steps Matte Black Stair Rail Wrought Iron Handrail with Installation Kit Hand Rails for Outdoor Steps

Customer Reviews for VEVOR 4-Step Handrail Fits 1 or 4 Steps Matte Black Stair Rail Wrought Iron Handrail with Installation Kit Hand Rails for Outdoor Steps

Step 4 - Black

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Beth Pokorny-Beckel Beth Pokorny-Beckel
Reassuring with ease
Step 4 - Black
The railings that I purchased the valve or were outstanding the reassuring us knowing that I have something to hold onto when going up the steps is a peace of mind. They were easy to install and look great.
0 people found this helpful
Maurice Mahoney Maurice Mahoney
4' handrail
Step 4 - Black
This handrail is attractive and very sturdy. We installed it on a camp porch stairs and everyone loves the look and the safety, especially seniors.
0 people found this helpful
Judy Graham Judy Graham
Exceptional value and price
Step 4 - Black
A hard to find pre-made item according to several vendors. So these Handrails were a perfect fit for safety on our porch steps and brought an enhancing style for our home. Thank you.
0 people found this helpful
valia66 valia66
Défaut Longueur Mains courantes
Step 4 - Black
Produit qui semble de bonne qualité mais nous en avons acheté 2 et il y a 4 cm d'écart sur la longueur entre les 2 mains courantes !! Du coup pose de chaque côté de notre escalier pas très jolie. Nous sommes très déçus car nous ne savons pas quelle est la main courante défectueuse , les longueurs reçues ne correspondent pas à celle de la description ( reçu 135 et 138cm)
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Customer Service Reply: Nous vous remercions pour votre retour. Nous sommes désolés que le problème rencontré avec votre rampe d'escalier VEVOR (pour 4 marches) vous ait causé des désagréments. Un spécialiste a été chargé de vous contacter dans les 48 heures, via le ticket n° 464874025058304, afin de vous proposer une solution adaptée. Veuillez consulter l'adresse e-mail associée à votre commande et nous répondre.
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fabienne fabienne
Manque de finesse
Step 4 - Black
Déçue de la grosseur des éléments qui constituent cette rampe. Semblaient plus fins sur la photo, en réalité c'est gros, pas très esthétique dans notre configuration en tous les cas (petit escalier extérieur)
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Troy moore Troy moore
Missing parts
Step 4 - Black
I ordered. Two of these rails and only received part of the required hardware. I had to go to local store and buy hardware to complete
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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