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VEVOR 1200MM Tile Cutter, High Precision Manual Ceramic Floor Tiles Tile Cutter, 48 Inch Cutting Machine for Precision Cutting

Customer Reviews for VEVOR 1200MM Tile Cutter, High Precision Manual Ceramic Floor Tiles Tile Cutter, 48 Inch Cutting Machine for Precision Cutting

1.2 m Double Rail - Double Support Feet

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1066 Reviews
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Martin Martin
Handyman
1.2 m Single Rail
The alignement of the cutter on the base is offset You have to align it and drill and grind the plastic at the end of the frame The frame is to soft When you cut and try to press to split the tile, the frame bind and it become hard to split I have to had steel piece under all the lenght the strength the frame After all that it's a good cheap tool
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
David M Phelps David M Phelps
Too much flex
1.2 m Double Rail
Quality is ok. But the middle flexes to much and doesn't score the tile. Other ones have support there. So I have to push down on the center section. Not fun. Wish I would have returned. Not a good long term solution.
1 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Erica Erica
Not sturdy enough
1.2 m Double Rail - Double Support Feet
Don’t wast your money on this. It’s too flimsy. For large tile rip cuts, you will end up breaking so many pieces of tiles that will cost way more than you would save from a cheap tile cutter.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you sincerely for taking the time to share your concerns with us. We deeply regret that your experience has fallen short of our standards, and we want to assure you that your feedback is being taken very seriously. To ensure your issue is resolved promptly, we recommend heading to our "Contact Us" page on the website. Thank you for your patience as we make this right.
P1234 P1234
Laser wouldn't calibrate
0.8 m Single Rail - Without Support Feet
Could not get the laser to calibrate. Not easy to line up. Once lined up it cuts nicely.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback on your concerns. We apologize for any inconvenience. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved problems, and our after-sales team will work promptly to resolve them. Thank you for your understanding.
Wit Wit
Not square, no customer support
0.8 m Single Rail - Without Support Feet
The cutter is not square so the laser does not help. To make exact cut, it is necessary to place a tail checking whether the cutting wheel is placed on the top of the intended cut line on the one side of the tail, then on the other side so preparing for the cut takes time and adjustment. Beside of that, the video of the product and the manual attached to the product depict totally different version of the cutter (the real one does not have side supports and adjusted angle ruler). Customer service was not helpful at all so I did not get any replacement, I had to use what I got.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your message about these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist promptly. Thank you for your understanding.
Sinan Sinan
Mr
1.2 m Double Rail
Very good tile cutter but, the laser line it's useless under the sunlight, the alignment can't be relied upon. If it had a decent strong laser line which could be adjusted by user and a decent top ruler that is accurate, easy to see and long enough for large tile I believe it vould be a competitive tile worldwide. I did a decent job with it but by only ignoring the laser line and marking my tiles first using a tape measure. Despite all this if you are not a perfectionist then you will not find a cheaper cutter anywhere. Cheers
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know about your concerns—we apologize for any trouble this has caused.For further assistance, please visit our "Contact Us" page online. Our after-sales team is standing by to help resolve your issue quickly.We appreciate your understanding.
Joe Joe
Entrepreneur
0.6 m Single Rail - Double Support Feet
Not the best, have to make alot of adjustments to get straight cuts, laser is never aligned with cutter don't bother using laser.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for letting us know about your issues. We’re sorry for the inconvenience. For additional support, please check our "Contact Us" page online—look for it in the bottom navigation bar. Through this section, submit a ticket for unresolved problems, and our after-sales team is ready to help quickly. We appreciate your understanding.
Matt Matt
Mr
1.2 m Double Rail - Double Support Feet
The product might be good but they used evri for delivery and it never arrived. I will not be ordering again just because of the chosen delivery service
0 people found this helpful
Customer Service Reply: Dear esteemed customer, your patience and cooperation are greatly appreciated. We’re putting in every effort to address your concerns and are striving to come up with a satisfactory solution. Be sure to check your ticket and email regularly to get the latest progress updates. For any more help or queries, feel free to contact us.
Stuart Byron Stuart Byron
Owner
1.2 m Single Rail - Double Support Feet
Works well for shorter lengths. Lacks strength for larger 4 ft porcelain tiles. Tried several tiles. Scored fine, but did not snap along long scores. Ruined several $75 tiles. Works fine with smaller tiles, bar bends with larger tiles. Planning to return.
2 people found this helpful
Customer Service Reply: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
Juken imanol landa saez Juken imanol landa saez
Máquina de azulejos
1.2 m Double Rail - Double Support Feet
Máquina de azulejos 1 Máquina de azulejos 1
Hola buenas ,la maquina no tiene mala pinta pero me a tocado una que esta doblada que no corta recto.quiero por favor una nueva o la devolución.gracias
1 people found this helpful
Customer Service Reply: Gracias por sus comentarios. Lamentamos mucho las dificultades que tuvo con el producto. Hemos creado un ticket para que pueda dar seguimiento a este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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