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VEVOR 101.6 cm Foldable Z Garage Creeper Mechanic Creeper Stool 204.1 kg Capacity

Customer Reviews for VEVOR 101.6 cm Foldable Z Garage Creeper Mechanic Creeper Stool 204.1 kg Capacity

100cm Foldable

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Monkeyface Monkeyface
Head Monkey
100cm Foldable
I never received my product. Had to reach out both to Vevor and the shipping company. Vevor finally got back to me and told me it was lost in shipping. They proceeded to reimbursed me my money. Lost confidence in the whole process.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Adam Adam
Mechanic
100cm Foldable
Very heavy duty but not manufactured well. Pieces barely fit together. They did eventually through force, flaking paint and I doubt I’ll be able to get it out of flat form but it was too small for a rolling stool anyways. Built for heavy weight but still very small and not really made for a large person….
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Scott Scott
Really poorly aligned.
100cm Foldable
The good first: does what any creeper should do well enough. Folding mechanism is simple and works well. Unfortunately, I had to redrill 3 holes on this thing to get it to fit together. NOTHING aligned well. Even the holes I didn’t have to redrill were pretty bad. I would not recommend this at all.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
Jessica Sykes Jessica Sykes
Horrible
100cm Foldable
Never recieved this!! Wish I would have got this in the mail for my husband for father's day but ut never arrived!!
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Bruno Bruno
Chariot
100cm Foldable
La housse d'un coussin du chariot est arrivé déchiré dans un angle. Je n'arrive pas a mettre de photo dommage
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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JOHAN JOHAN
Te klein
100cm Foldable
Zeer matig product. te klein
0 people found this helpful
Customer Service Reply: We hebben een ticket voor u aangemaakt om dit probleem op te volgen. Ons klantenserviceteam neemt per e-mail contact met u op en houdt u op de hoogte totdat het probleem is opgelost. Controleer uw inbox zo snel mogelijk op onze berichten.
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Russ McDonough Russ McDonough
CEO
100cm Foldable
Never received it
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Oana Oana
T
100cm Foldable
Puisque vous insistez par e-mail pour obtenir un avis sur le produit, je vais en laisser un. Je n’ai jamais pu tester le produit, car il ne m’a tout simplement jamais été livré. Je l’ai commandé le 12 décembre en espérant qu’il arrive à temps pour servir de cadeau de Noël. Les premiers signes m’ont donné confiance quant au sérieux de l’entreprise, puisque j’ai reçu un numéro de suivi UPS le 14 décembre. Cependant, en consultant le suivi par la suite, le statut est resté « colis non remis au transporteur ». J’ai attendu encore quelques jours sans aucun changement. Aux alentours du 20 décembre, j’ai contacté le service client via le chat en ligne. On m’a assuré que le colis avait bien quitté leur entrepôt, mais que la société de livraison n’avait simplement pas mis à jour le suivi, et que je devais vérifier à nouveau deux jours plus tard. Lorsque j’ai vérifié de nouveau, le statut n’avait toujours pas évolué. J’ai donc demandé un remboursement. Deux options m’ont alors été proposées : accepter un remboursement partiel et conserver le produit lorsqu’il arriverait, ou bien attendre encore plus longtemps la livraison. J’ai refusé ces deux propositions et insisté pour obtenir un remboursement intégral, n’ayant aucune garantie que le colis me parviendrait un jour. Ils ont finalement accepté et j’ai été remboursé. Je recommande vivement d’éviter cette entreprise.
0 people found this helpful
Customer Service Reply: Nous avons constaté que le problème que vous avez signalé a été résolu par courriel. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Tavares  Moore Tavares Moore
Bad experience
100cm Foldable
I received my order with missing parts. Worse customer service ever had wait to get a response no 1-800 number. They said they will compensate with $15 me and send the part then they didn't turned around and said they didn't have the part except $30 and keep it with missing parts. I told them no I wanted a refund plus compensated for them giving me the run around for days back in forth. They only received my refund one of the worse experience ever.
0 people found this helpful
Customer Service Reply: "Hi there! We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Also,we have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again. "

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