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VEVOR 4 Ton Porta Power Kit, Portable Hydraulic Jack with 3.9 ft/1.2 m Oil Hose, Auto Body Frame Repair Kit with Storage Case for Car Repair, Truck, Farm (8800 LBS)

Customer Reviews for VEVOR 4 Ton Porta Power Kit, Portable Hydraulic Jack with 3.9 ft/1.2 m Oil Hose, Auto Body Frame Repair Kit with Storage Case for Car Repair, Truck, Farm (8800 LBS)

4 Tonss Red

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Duane Duane
mr
10 Tonss Red
release vale leaked from very first uses o ring came out broken
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Michael jones Michael jones
MikeJones.57@hotmail.com
20 Tonss Red
This tool would be more useful if you didn’t have to hold the pump upside down to use
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Gunru Gunru
Ram has a weal spot.
12 Tonss Red
Which using the ram, the fitting gave in and the ram was bound at an angle and would not retract!
0 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Y Y
Vevor 20T porta power
20 Tonss Red
Had a problem with the ram not retracting when I opened the valve after the second time using. Managed to sort out the problem but would have expected this not to have occurred with a brand new tool. Came in a metal case with wheels which was an unexpected bonus.
0 people found this helpful
Customer Service Reply: Dear valued customer, Your feedback is appreciated. Please accept our apologies for any inconvenience. For fast help, visit the "Contact Us" section on our website—our after-sales team will assist promptly. Thank you for your understanding.
Glenn  C Glenn C
12 Ton Porta power
12 T Orange
Only used the scissors wedge. Did the job I needed it to do, but leaks hydraulic fluid. I was able to tighten the fitting some. Won't know if it helped until I use it again.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback on your concerns. We apologize for the hassle caused. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist quickly. Thank you for your understanding.
Bodine465 Bodine465
Tool works better than customer service
4 Tonss Red
Tool works better than customer service 1
Tool worked good for the first few uses, but steadily seemed to deteriorate. Started with seeming to tweak ever so slightly, then wouldn't retract fully, until it finally blew out its internals and puked all the fluid out of the ram. Requested a warranty replacement, but have been getting the run around for over a week while my project hangs in limbo. This is the second Vevor tool that I've had to push to have warrantied. Will update ratings if it gets resolved.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
DANIELE DANIELE
MARTINETTO
4 Tonss Red
BUONA LA CONFEZIONE MA SCARSA LA TENUTA . PERDITA DI OLIO IN VARI ACCESSORI
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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Escuder Escuder
Livraison
4 Tonss Red
2 commandé chez VEVOR les article ne sont pas livrés
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Paoli Paoli
Mr
12 Tonss Red
Mauvais montage d'usine, j'ai dû démonter et remonter l'intégralité du vérin. Je déconseille l'achat aux novices en mécanique.
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Radosz Radosz
Vérin hydraulique - Non fonctionnel
4 Tonss Red
Très déçue par mon expérience. Le produit m’a été vendu sans fonctionner, alors qu’il aurait dû être vérifié avant la vente. Aucune prise en charge de la réparation n’a été proposée, malgré un achat à 100 €. Le seul geste commercial proposé a été un dédommagement de 20 €, que je trouve insuffisant au regard du problème et sans aucune indication sur où faire réparer le produit. Le service client ne m’a donc pas apporté de solution satisfaisante. Je ne suis pas satisfaite du service ni du suivi après-vente et je ne recommanderai pas ce vendeur.
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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