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VEVOR Handrails for Outdoor Steps, 4-5 Step Stair Hand Rail Kit, Transitional Carbon Steel Railings with Installation Kit, Stair Rails for Seniors, Concrete Steps & Porch & Deck, Black Square Tube

Customer Reviews for VEVOR Handrails for Outdoor Steps, 4-5 Step Stair Hand Rail Kit, Transitional Carbon Steel Railings with Installation Kit, Stair Rails for Seniors, Concrete Steps & Porch & Deck, Black Square Tube

Normal Step 4 or 5
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4 Out of 5
Based on 246 reviews
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bob83 bob83
particulier
Normal Step 1 or 2
système d'attaches pas bons différents du modèle 4-5 marches. tube a fixer au centre mesure 24,5 cm alors qu'il y a 28 cm entre les barres verticales donc impossible à fixer. début de corrosion a l'intérieur des tubes et peinture qui s'écaille très facilement. modèle à eviter.
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Customer Service Reply: Nous avons bien reçu votre demande et restons en contact avec vous concernant ce problème. Afin de le résoudre, nous vous demandons actuellement des informations complémentaires par e-mail et attendons votre réponse. Soyez assuré(e) que nous assurerons un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et vos alertes par e-mail.
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James Gill James Gill
Railing
Normal Step 5 or 6
Can't review, FedEx delivered it to someone else and has not been able to find it. I haven't heard back from FedEx ex. You may want to switch delivery companies.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Kenny dammeyer Kenny dammeyer
Owner of ksd rental
Normal Step 2 or 3
Cheap hardware. Bolts stripped out . Did not fit steps the way the should. Had to buy good quality anchors so to avoid law suit when railing could pull out of concrete. Will not buy again!
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Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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