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VEVOR Handrails for Outdoor Steps, 4-5 Step Stair Hand Rail Kit, Transitional Carbon Steel Railings with Installation Kit, Stair Rails for Seniors, Concrete Steps & Porch & Deck, Black Square Tube

Customer Reviews for VEVOR Handrails for Outdoor Steps, 4-5 Step Stair Hand Rail Kit, Transitional Carbon Steel Railings with Installation Kit, Stair Rails for Seniors, Concrete Steps & Porch & Deck, Black Square Tube

Normal Step 4 or 5

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nenette.dormegnies nenette.dormegnies
bon produit rapport qualité prix livré avec tout
Normal Step 4 or 5
très bon produit mais compliqué à monter la notice n'est vraiment pas au point tout le matériel pour monter y est c'est top mais la méche pour percer n'est pas adaptable sur un outil français ? sinon très sécurisant
0 people found this helpful
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jako jako
Handrail For DIY Hobbyist
Normal Step 5 or 6
Reasonable quality but not well thought out design. The lower beam is too short for certain angles of stairs; I had to put two 1/4" shims under the brackets for it to get the legs parallel. It would be much easier to cut that beam than to extend it.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
ju.osterkamp ju.osterkamp
Mehr Schein als sein
Normal Step 2 or 3
Auf den ersten Blick macht der Handlauf einen guten Eindruck. Trotz einzelner Verpackung waren die beiden Kunststoff-Endkappen des Handlaufs gebrochen und nicht mehr zu gebrauchen. Es liegt viel Montage- und Montsgehilfsmaterial dabei. Die Metalldübel sind nur bedingt geeignet. Der Steinbohrer passt nicht in europäische SSD-Bohrmaschinen. Für den Zusammenbau müssen Löcher für Blechtreibschrauben in die Stahlrohre gebohrt werden. Dadurch wird die Pulverbeschichtung an den Bohrstellen zerstört. Das führt beim Einsatz der Geländer im Außenbereich zwangsweise zu häßlichen Roststriemen. Ich würde daher beim nächsten Mal einen Handlauf aus Aluminium wählen.
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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ju.osterkamp ju.osterkamp
Mehr Schein als sein
Normal Step 1 or 2
Auf den ersten Blick macht der Handlauf einen guten Eindruck. Es liegt viel Montage- und Montsgehilfsmaterial dabei. Die Metalldübel sind nur bedingt geeignet. Der Steinbohrer passt nicht in europäische SSD-Bohrmaschinen. Für den Zusammenbau müssen Löcher für Blechtreibschrauben in die Stahlrohre gebohrt werden. Dadurch wird die Pulverbeschichtung an den Bohrstellen zerstört. Das führt beim Einsatz der Geländer im Außenbereich zwangsweise zu häßlichen Roststriemen. Ich würde daher beim nächsten Mal einen Handlauf aus Aluminium wählen.
0 people found this helpful
Customer Service Reply: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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Alexandra Degea Alexandra Degea
Rampe d'escalier
Normal Step 2 or 3
Déçu reçu avec embouts casser et barrière abîmée
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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alain alain
Good product but missing parts.
Normal Step 5 or 6
Good product but missing parts. 3
I like the product. It was my second ordered ( 2 set ) of the same handrail. However, one of the box DID NOT INCLUDED THE 2 LARGE COLLECTOR so i can not installe the handrail. I join a photo of the missing parts. Thanks and i hope you will sent the missing parts shortly. Alain
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Alex L Alex L
Rusted after first rain
Normal Step 5 or 6
Rusted after first rain 3 Rusted after first rain 3
Relatively good design, everything fit together without issues. Provided masonry drill bit had a square shank so would need a professional grade drill with matching chuck. If you do not have such a drill, plan on buying a 1/2" masonry drill bit. Bad quality powder coating, in some places too thin. Rusted after the first rain within the first week, so plan on buying your own exterior paint and putting couple coats. EDIT: Vevor support opened a ticket in response to review and said: "The image shows rust on only one side of the column, which is likely due to variations in rainfall and regional environmental conditions. Our tests did not show this issue. We suggest you purchase paint and apply it yourself."
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
r-geoffray r-geoffray
Impossible à assembler
Normal Step 4 or 5
Impossible à assembler  1
Mauvais percage d’usine
0 people found this helpful
Customer Service Reply: Nous vous remercions pour votre retour. Nous sommes désolés que le problème rencontré avec votre rampe d'escalier extérieure VEVOR (pour 4 à 5 marches) vous ait causé des désagréments. Un spécialiste a été chargé de vous contacter dans les 48 heures, via le ticket n° 1793698868184, afin de vous proposer une solution adaptée. Veuillez consulter l'adresse e-mail associée à votre commande et nous répondre.
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Anthony H Anthony H
Don’t purchase, save your time and money
Normal Step 5 or 6
Don’t purchase, save your time and money 1 Don’t purchase, save your time and money 1
Support railing was too short and customer services “resolution” was to uninstall it and ship the entire railing back. In every image VEVOR has provided, it shows the middle support rail being connected to both posts.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Ken Ken
Handy
Normal Step 4 or 5
Idk how the quality will be over time they rusted where the welds are within two weeks of being installed. I have an unhappy client
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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