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VEVOR 91.4 cm Foldable Z Garage Creeper Mechanic Creeper Stool 136.1 kg Capacity

Customer Reviews for VEVOR 91.4 cm Foldable Z Garage Creeper Mechanic Creeper Stool 136.1 kg Capacity

91cm Foldable

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101 Reviews
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Katherine N. Katherine N.
Goodbye for the money, better wheels would be nice.
100cm Foldable
Great for double duty garage! I do my own vehicle maintenance and find this to be a great asset. Only criticism is it needs better casters with largerrubber wheels, and ball bearings. However, still a great buy for the money.
0 people found this helpful
RF RF
Good purchase
100cm Foldable
Lots of cushion and wheels roll easily. The folding mechanism has pinch points so exercise caution when unfolding it. It’s also somewhat difficult to assemble but is a good quality item once put together, especially for the price and shipping time.
0 people found this helpful
sbrakko sbrakko
OTTIMO CONSIGLIATO
100cm Foldable
Prodotto arrivato in perfetto stato, nel montaggio ho notato che mancano i bulloni e le rondelle ne sono troppe, c'è un pò di casino da questo punto di vista ma ad ogni modo ottimo prodotto. NON METTO 5 STELLE PER QUESTA IMPRECISIONE NEI COMPONENTI PER IL MONTAGGIO.
0 people found this helpful
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Big Wes Big Wes
Decent for occasional use but not professional use
100cm Foldable
For the money it's worth it. Worst instructions ever. If you don't know what this is supposed to be you will have a hard time putting it together. Seat has predrilled holes and they were askew, you better have tools nearby. 12mm socket, adjustable wrench, pliers or something similar and phillips head screwdriver. Feels comfortable and decently sturdy as a seat. All in all I would recommend it for the average home.
0 people found this helpful
xporauto xporauto
Podia ser melhor
100cm Foldable
A qualidade do material deixa um pouco a desejar
0 people found this helpful
Customer Service Reply: Agradecemos pelo seu feedback. Pedimos sinceras desculpas pelo transtorno causado pelo problema que você encontrou. Designamos um especialista para entrar em contato com você por meio do chamado de suporte nº [Número do Chamado 465004375661568] em até 48 horas, a fim de apresentar uma solução adequada. Por favor, verifique o endereço de e-mail vinculado ao seu pedido e responda por lá.
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la*** la***
I either received a defective stool or it is a very poor design.
100cm Foldable
This is a great creeper, but when you make it into a stool, the seat will not sit level. You can barely manage to stay sitting on the seat without sliding off. The one they sent me may not have been built correctly. Not sure.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Carlos Sires Carlos Sires
Poor quality
Extremely poor quality, I will return it.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We are waiting for your response by support ticket #[Ticket Number 1793593827097], please reply to us ASAP. We usually reply to you within 48 hours after receiving your response.
Glenn Glenn
Mr
100cm Foldable
Mr 1
Worst experience in deceitful (lacking validity and awareness) customer service. Horrible and misleading communications, no acknowledgement of the problem, and no follow-up. Ordered two items online. Paid. Tracking provided. UPS called to say we have your shipment from Vevor but we don't have your complete address. I tried several times to contact UPS (which took days, not hours because everything is automated without human intervention). UPS eventually informed me that only the "shipper" can update the delivery address on the order. I contacted Vevor customer support who assured me "everything has been updated and please be patient while the information is being sent over to UPS which could take a few days. Meanwhile, I noticed on my UPS tracking as I received an update from UPS indicating the items were being shipping and moving again, only to find the items were being sent back to Vevor (likely as undeliverable). Contacted Vevor again, and was told I misunderstood the update from UPS and everything is on schedule and to please be patient. I eventually received a refund on my purchase and never did receive my purchased items. No follow up from Vevor. Extremely frustrating as I had a time sensitive project where I was waiting on these items to complete an important project. I went back to Vevor's storefront to "re-purchase" the items only to find the prices have increased from my original order which means I would have to pay extra in order to give Vevor a "second chance". I decided that their lack of concern for my situation is typical for "human customer service" interactions as the "support agent" is only able to follow strictly written scripts for responses to customers. I get that. This is my only opportunity to present my full experience on my recent purchases. I believe their automated system should have flagged my order as "missing street address for home delivery" and it should have not allowed me to proceed with the purchase without a full delivery address. Whatever the cause of this event I am left feeling as though I did something wrong and they were doing me a favor by refunding my money. This is new age "customer service" in action. I guess I just learned a lesson. Here is the status of my order on Vevor where I was prompted to provide a review of my experience. It says the items were "DELIVERED".
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.    Also we sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Kim Kim
Mrs
91cm Foldable
Took over 2 week to receive because it was lost in the courier system. Did receive 2 days before Christmas. Quickly wrapped it and in the new year hubby pulled it out of the box and the lower pad had a rip in it. No damage to box so was packaged like that I guess or the bag of bolts may have ripped it. Not worth the hassle to return.
1 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
ALBA ALBA
taburete
100cm Foldable
El taburete muy bien. La mesa, sería necesaria mejores ruedas.
0 people found this helpful
Customer Service Reply: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayuda enormemente a mejorar. ¡Gracias de nuevo por tus valiosos comentarios!
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