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VEVOR 78.7 cm Tile Cutter Single Rail Manual Tile Cutter 1.5 cm Cap w/Precise Laser Positioning Manual Tile Cutter Tools for Precision Cutting

Customer Reviews for VEVOR 78.7 cm Tile Cutter Single Rail Manual Tile Cutter 1.5 cm Cap w/Precise Laser Positioning Manual Tile Cutter Tools for Precision Cutting

0.8 m Single Rail - Without Support Feet

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VEVOR Customer VEVOR Customer
Okay but some caveats
0.8 m Single Rail - Without Support Feet
Battery compartment lid broke on first use. Good job they include a spare cutting wheel as they don’t last long. Laser aligner useful. Overall, does the job reasonably well compared to more expensive choices.
0 people found this helpful
P1234 P1234
Laser wouldn't calibrate
0.8 m Single Rail - Without Support Feet
Could not get the laser to calibrate. Not easy to line up. Once lined up it cuts nicely.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback on your concerns. We apologize for any inconvenience. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved problems, and our after-sales team will work promptly to resolve them. Thank you for your understanding.
Wit Wit
Not square, no customer support
0.8 m Single Rail - Without Support Feet
The cutter is not square so the laser does not help. To make exact cut, it is necessary to place a tail checking whether the cutting wheel is placed on the top of the intended cut line on the one side of the tail, then on the other side so preparing for the cut takes time and adjustment. Beside of that, the video of the product and the manual attached to the product depict totally different version of the cutter (the real one does not have side supports and adjusted angle ruler). Customer service was not helpful at all so I did not get any replacement, I had to use what I got.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your message about these concerns. We apologize for the trouble this has led to. To get further help, visit our "Contact Us" page online—look for it in the bottom navigation bar. Submit a ticket here for unresolved issues, and our after-sales team is standing by to assist promptly. Thank you for your understanding.
LEONARDO LEONARDO
Taglia mattonelle
1.2 m Single Rail - Double Support Feet
La taglia mattonelle e perfetta per me ha solo un difetto quando tagli le mattonelle già da 2/3 cm sulla lunghezza di 120 non si riesce a tagliare si spezza sempre e in più si inarca molto al centro andrebbe studiato un rinforzo al centro
0 people found this helpful
Customer Service Reply: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Saman Saman
I can not cut any tile strip
1.2 m Single Rail
Board is flimsy and handle is too low. I can not cut any porcelain tile strip less than 2 in.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Antoine Antoine
Carrlette
1 m Single Rail - Double Support Feet
Bonne qualité a première vue Bien pour les coupes droites mais les diagonales ne se coupent pas bien, carreaux cassés 1 fois sur 3 en diagonale en 60x60 cm Sinon laser pratique mais le plateau est trop souple au moment de la découpe et plie légèrement ce qui fais que ça découpe mal
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Yevhenii Yevhenii
Ha llegado un producto defectuoso
1.2 m Single Rail - Double Support Feet
Ha llegado un producto defectuoso sin el imán para sujetar la pata. Además, la empresa de mensajería no pudo entregar el paquete y tuve que ir fuera de la ciudad para recogerlo.
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Morgan Morgan
Diamond wheel poor, rusting
1.2 m Double Rail - Double Support Feet
Lazer not aligned, rusting after use, diamond wheel cutting poor.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Gabriela Gabriela
Ms
1.2 m Single Rail - Double Support Feet
It's ok but when you try to cut the tiles it bends. I don't like it.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Phelippeau Phelippeau
Kevin
1.2 m Single Rail - Double Support Feet
Bien pour couper des carreaux de première prix, mais pas fou pour couper des carreaux de bonne qualité exemple, j’ai coupé trois carreaux en grès cérame , la roulette était morte.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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