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VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

Customer Reviews for VEVOR 26CC 5-in-1 Multi-Functional Trimming Tools, Gas Hedge Trimmer, Weed Eater, String Trimmer, Edger, Pole Saw Chainsaw Pruner with Extension Pole

26cc

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332 reviews
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maria.boisseau maria.boisseau
Handle does not stay on making it impossible to use ever again
Im sad to say I am very unhappy with this purchase. The handle comes off almost instantly and will not stay on. Its very heavy even with the back strap attachment. I would love to return this for a full refund.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that your order arrived in an unexpected condition, and we completely understand how disappointing and frustrating this must be.We've created a support ticket for your case, and our customer support team will be reaching out to you via email shortly. They'll keep you updated throughout the resolution process and work with you until the issue has been fully resolved.Please keep an eye on your inbox and check your email regularly for our messages.Thank you for your patience and understanding. We appreciate the opportunity to make this right.
Martin Martin
Not fit for purpose
52cc
Everything you get is made from low quality plastic and breaks straight away. I’ve a feeling that motor housing will snap soon too. Zip in a bag broke straight away. Triblade bend after 5min of using it, says that should be only used with metal cover which is not supplied. Plastic handle broke almost instantly. Motor runs well. I’ve only used for 10-15min. Didn’t use the saw - I regret the purchase to be honest. Other VEVOR stuff I bough in the past were ok. Ah .. forgot to mention … I think I got a reconditioned unit - visible use signs all over then unpacking. Gloves were the worst :) can’t add photos as it says must me lower quality - unfit for iPhone photos I guess
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Tommy Tommy
52cc multitool
52cc
Most uncomfortable tool I ever had vibrating in my hands harness is useless
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jose Jose
Cortasetos
43cc
Va muy mal muy pesado m encantaría devolverlo 😤
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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yopizca yopizca
No vuelvo a comprar está marca
52cc
Duro funcionando un día. Por más que escribo correos electrónico para pedir una reparación u algo no lo consigo. Servicio al cliente pésimo.
1 people found this helpful
Customer Service Reply: Hemos recibido su solicitud y hemos mantenido la comunicación sobre este asunto. Actualmente estamos solicitando información detallada por correo electrónico para resolverlo y quedamos a la espera de su respuesta. Tenga la seguridad de que daremos seguimiento al caso hasta su total resolución; por favor, esté atento a las respuestas de la solicitud y a las notificaciones por correo electrónico.
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Jose Jose
No recomendable
43cc
No trae instrucciones en español apenas la usé los plásticos se empiezan a agrietar
1 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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44magivens 44magivens
Not delivered yet
I ordered this august 3 and it still has not arrived.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely apologize for the inconvenience and the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process.In the meantime, we have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
yanjes yanjes
trop fragile
52cc
appareil alléchant sur le site, avec un prix qui me paraissait très intéressant, mais l'ensemble paraît fragile au déballage, avec des plastiques dont l'espérance de vie apparaît courte, mais je n'ai pas eu l'occasion de mesurer cela, car, dès la première utilisation, une vis de serrage de la tête du taille haie s'est cassée, provoquant du jeu, et entraînant la casse de l'engrenage de la coupe... bref, un achat éphémère...
3 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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ni*** ni***
Your return policy not good
Your return policy not good
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
He*** He***
All information
52cc
Var noga med att läsa all information
0 people found this helpful
Customer Service Reply: Vi har mottagit ditt ärende och har fortsatt att kommunicera med dig om problemet. Vi begär för närvarande detaljerad information via e-post för att lösa det och väntar på ditt svar. Var säker på att vi kommer att följa upp tills det är helt löst – vänligen håll koll på svar på ärenden och e-postmeddelanden.
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