Select the country/region, language, and currency you prefer for shopping.
VEVOR 25.4CC 30.5 cm Gasoline Chainsaw Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 25.4CC 30.5 cm Gasoline Chainsaw Powered Wood Cutting Engine Gas Chain Saw

See all buying options

Customer Reviews

4 Out of 5
Based on 1883 reviews
How customer reviews and ratings work
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
Our overall rating is not a simple average. We prioritize authentic, trustworthy reviews and filter out duplicates or invalid content before calculating the final score. This helps ensure the rating truly reflects real customer experiences.
Review this product
Share your thoughts with other customers
Write a Review
1883 Reviews
Reviews for Current Item
Verified Purchase
Photos and video only
FILTERED BY
Verified Purchase Clear filters
1883 reviews
Translate all reviews to English
Translated
See original
SEIGLE SEIGLE
Grég
Le pot d'échappement a brulé les plastiques carter frein de chaîne et carter pot d'échappement⚠️ : sur du bois sec. Je ne peux pas mettre de photos et vidéo dans la case "Mettre des images"
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
Translate review to English
Translated from French
See original
Jan-olof Fagerlund Jan-olof Fagerlund
Wont start after short stop
The saw starts easily when cold and runs well. However, if I stop it and let it sit for a few minutes while still warm, it will not start again. I have to wait a long time for it to cool down completely before it will start. This is very frustrating in practical use, as it causes unnecessary downtime and makes the saw unreliable for continuous work.
0 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
dave dave
farmer
Bought a 52 cc chainsaw,it runs fine but the reciol starter failed on the second time i used it,dont know if there is any type of warrenty yet.If it waSNT FOR THAT I WOULD GIVE IT 5 STARS!
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ted Ted
Business owner
I’ve ordered other products from Vevor without problems but not this time. After using the brand new saw for the very first time the on/off switch pushed through its housing and into the handle. Couldn’t retrieve it. Couldn’t use it. I contacted Vevor via texts and they took three weeks to send me a new plastic handle. It arrived without any instructions.I can fix a lot of things but I spent two hours trying to figure out how to replace it and eventually quit because I was doing more harm than good. The price was great but the quality just wasn’t there. I am now trying to get my money back.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Gerald Knight Gerald Knight
Chainsaw
I brought a 18 in bar saw and u sent me a 20 in chain
2 people found this helpful
Customer Service Reply: Hi there! We’re sorry to hear you have concerns about the product not matching its description. We’ll create a ticket to get in touch with you soon. If we find any discrepancies from the description, we’ll fix them right away. Thanks for your feedback—it helps us deliver a better shopping experience!
Saray Saray
LLEGO DAÑADA
Llegó dañada ,lo tiran por encima de la valla.
0 people found this helpful
Customer Service Reply: Hemos recibido su ticket y nos hemos mantenido en contacto con usted para resolver este problema. Le solicitamos información detallada por correo electrónico para resolverlo y esperamos su respuesta. Le garantizamos que le daremos seguimiento hasta que se resuelva por completo. Por favor, revise las respuestas a los tickets y las alertas por correo electrónico.
Translate review to English
Translated from Spanish
See original
Antonio Antonio
Mala compra
La motosierra que compré no funciona , mala experiencia.
1 people found this helpful
Customer Service Reply: Hemos observado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya solucionado con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
Translate review to English
Translated from Spanish
See original
Richard palanza Richard palanza
Mechanic
It never showed up,never got it,never got a refund.i got sorry it didnt go to correct address we cant do anything about it.you call that good business.im pissed,and your customer service doesnt exist.thanks for taking my money.merry Christmas China
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Neil Miller Neil Miller
Non Start
The saw worked once out of the box. Susequent attempts over several days to start were unscessful. Help suggestions from Vevor were followed but did not work. The saw is now on a shelf at the back of my workshop. No offer of return or refund from Vevor. I purchased a different brand corded chain saw to replace it.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
pompon pompon
attente
bjr j'attends toujours le remplacement de mon frein de chaine la tronçonneuse ne fonctionne pas je souhaite la retourner merrci
0 people found this helpful
Customer Service Reply: Merci pour vos commentaires. Nous sommes vraiment désolés d'apprendre les difficultés que vous avez rencontrées avec le produit. Nous avons créé un ticket pour que vous puissiez suivre ce problème. Notre équipe de support client vous contactera par e-mail et vous fournira des mises à jour jusqu'à ce que le problème soit résolu. Veuillez vérifier rapidement votre boîte de réception pour nos messages.
Translate review to English
Translated from French
See original

People Who Bought This Item Also Bought