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VEVOR 25.4CC 30.5 cm Gasoline Chainsaw Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 25.4CC 30.5 cm Gasoline Chainsaw Powered Wood Cutting Engine Gas Chain Saw

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Customer Reviews

4 Out of 5
Based on 1883 reviews
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1883 Reviews
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Heinz-Jürgen Brosig Heinz-Jürgen Brosig
Diplom Ingenieur
Brauche hilfe zum starten des Motors. 0163 2591873 Brosigkalle@gmail.com
1 people found this helpful
Customer Service Reply: Wir haben Ihr Ticket erhalten und stehen bezüglich des Problems mit Ihnen in Kontakt. Um das Problem zu lösen, bitten wir Sie um detaillierte Informationen per E-Mail und warten auf Ihre Antwort. Wir versichern Ihnen, dass wir uns bis zur vollständigen Lösung darum kümmern werden – bitte behalten Sie Ihre Ticketantworten und E-Mail-Benachrichtigungen im Auge.
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Demoulin Demoulin
Tronçonneuse thermique
La lame est sortie du guide , une partie de la lame a comme fondueau bout de 2 minutes.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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James Pickett James Pickett
Chain saw
So had issues when it was taken out of the box, which usually would not be a problem, but vvored does not wanna honor the replacement or refund or repair after I bought an extended warranty
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email . Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
John Lowe John Lowe
Owner
I purchased this saw and on the first use just cutting limbs the saw jumped back as chainsaws do and the handle completely pulled apart from the saw even out of the carburetor. I purchased the protection warranty coverage and filed a claim.was told I would get a response in 24 to 48 hrs only after 3 days I contacted VEVOR for status only to be told 24 to 48 hrs for a response after 3 days again I contacted VEVOR again and was told the same BS as the last time I guess they think stall tactics will work and I will just drop it . I guess they just don’t care or wont stand behind what they sell and nether will the XCotton warranty plan. Would not recommend purchasing this product or the warranty that they sell.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Telly Andersen Telly Andersen
Rat og pedaltramper
Jeg kan ikke starte den. Har forsøgt flere gange at skrive til Vevor for at returnere den men hører ikke noget fra dem
1 people found this helpful
Customer Service Reply: Vi har modtaget din sag og har fortsat kommunikationen om problemet. Vi anmoder i øjeblikket om detaljerede oplysninger via e-mail for at løse det og afventer dit svar. Du kan være sikker på, at vi følger op, indtil problemet er fuldt løst – følg venligst med på svar på sager og e-mail-advarsler.
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Jesse Martin Jesse Martin
Not good
Used it once. Chain brake malfunctioned. Sitting in my shop unusable. Tried to contact Vevor. Make it impossible to get a response. Purchased about a month ago. Pay a little more for better craftsmanship and service. That is my review!
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ronnie Newman Ronnie Newman
Mr
The second time I used it it got pinched and when I pulled it out it fell apart
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
COUSIN LAURENT COUSIN LAURENT
Tronçonneuse
La tronçonneuse neuve ne démarre pas affreuse
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat. Vos commentaires sont précieux et nous aident à nous améliorer. Nous transmettrons vos remarques à l'équipe concernée afin d'apporter les optimisations nécessaires. Merci encore pour votre contribution ! Nous sommes vraiment désolés d'apprendre que notre produit vous a posé problème ; nous comprenons parfaitement combien un dysfonctionnement en cours d'utilisation peut être frustrant. Nous allons résoudre ce problème rapidement ! N'oubliez pas que vous pouvez contacter notre service client par chat en direct ou par e-mail pour obtenir de l'aide.
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Sergio Sergio
No se tensa bien la cadena
El tornillo de tensar la cadena es muy malo y en dos usos prácticamente no se puede tensar la cadena
0 people found this helpful
Customer Service Reply: Le ofrecemos nuestras más sinceras disculpas por las molestias causadas por nuestro producto. Comprendemos plenamente la frustración que puede ocasionar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con prontitud. Le enviaremos una actualización sobre su problema por correo electrónico; por favor, revise su bandeja de entrada para obtener más información.
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RACHID KOUACHE RACHID KOUACHE
Ne fonctionne pas
Neuve et en panne
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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