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VEVOR 25.4CC 30.5 cm Gasoline Chainsaw Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 25.4CC 30.5 cm Gasoline Chainsaw Powered Wood Cutting Engine Gas Chain Saw

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Charlie jones Charlie jones
Mr
Customer Service very disappointed with can not talk to anyone so if you have a problem and you want to talk to someone you are going to do it by E mail or chat. I was trying to find a replacement chain and have not received an answer yet. I however found it myself. Oregan has replacement chains for these saws. These saws. I have 2 of these saws both of them are running rough after a short period of time but you get what you pay for. If you are going to use a saw a lot go buy a good saw. If it is just for around the house for trimming a tree here and there this is the saw for you. I cut firewood to heat with in the winter so these two saws have became backups because they are not reliable to me. I had to go buy a Stihl to get the job done.
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Kenny Cleaver Kenny Cleaver
Farmer
I finally got it to start- it leaks oil i think it was a mistake getting it.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jimmy Jimmy
Jansson
It can’t start without start gas! When you finikky get it to start it works good. But you will never know if you will be able to start it. I think the problem is suction, when it finally starts with gas then probobky it can take fuel from the tank. Very good price if it would have been working but if the price is too god the item is not
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Fresnel Fresnel
Tronçonneuse en mode accélérée constamment
Le ralentit de la tronçonneuse est beaucoup trop élevé ce qui fait tourner la chaîne en permanence et rend la tronçonneuse dangereuse... N'a bien fonctionné qu'une seule fois, a la deuxième utilisation de ralenti est trop élevé...
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Steve Allen Steve Allen
Mr
Not that happy with this purchase. I've been out firewood cutting with it once. It started fine but kept cutting out after just one cut. I've contacted support but so far no reply.At the moment I wouldn't recommend and it they don't sort it for me very soon I'll be returning for a refund.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Michael Kalin Michael Kalin
Brokers chainsaw
I used it 2 times and it just stopped running. I do small engine repair and it stopped getting spark, bad magneto
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Crystal Lima Crystal Lima
Hard to put together
Directions to assemble are bad and hard to figure out
0 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
antti mäkinen antti mäkinen
Asd
Vuotaa teräketjuöljyä
0 people found this helpful
Customer Service Reply: Olemme vastaanottaneet tukipyyntösi tästä ongelmasta ja olemme olleet jatkuvasti yhteydessä sinuun asiasta. Olemme tarjonneet sinulle ratkaisun sähköpostitse ja odotamme nyt palautettasi. Voit olla varma, että jatkamme yhteydenottoa, kunnes ongelma on täysin ratkaistu. Seuraa tukipyyntöihin vastauksia ja sähköposti-ilmoituksia.
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Walt Hobson Walt Hobson
Mr
The saw is only good for trimming small branches. I used it twice and it broke twice. It runs great and is light weight. You cannot cut anything bigger than 3” because if it pinches at all and you pull on the saw, the handle breaks loose. The saw then has to be torn apart to put it together again. The second time the screw pulled out of the plastic and I had to drill it out and bolt through it. Next time I figure it will break the housing and I will have to throw the saw away.
0 people found this helpful
Elemam: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Quentin Quentin
Never has worked
Won't rev up, won't restart after refilling with fuel. Local small engine shop said that the high adjustment is stripped/ bent so it will not hold position. Customer service is a hassle, requesting a picture. Not sure how someone would photograph such a problem.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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