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VEVOR 25.4CC 30.5 cm Gasoline Chainsaw Powered Wood Cutting Engine Gas Chain Saw

Customer Reviews for VEVOR 25.4CC 30.5 cm Gasoline Chainsaw Powered Wood Cutting Engine Gas Chain Saw

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Customer Reviews

4 Out of 5
Based on 1883 reviews
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1883 Reviews
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Chris Chris
Grazier
cut a couple of loads with this little beast, pulls strong even starts good, but the vibration will send you back to the dark ages, and bent the handle pulling out of a tree, fix the handle and vibration, they will be on a winner
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
serchris serchris
Piètre qualité
Piètre qualité 1
Elle ne démarre pas, et en plus le lanceur ne fonctionne pas . Une tronçonneuse de piètre qualité. J'enlèverais cet avis dés que j'aurais une réponse positive de support de Vévor.
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client se penchera sur la question dans un délai de 24 heures et continuera de vous accompagner jusqu’à ce que tous vos besoins soient satisfaits. Nous vous invitons à surveiller les réponses apportées à votre demande ainsi que les notifications reçues par e-mail.
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odette.simonin2 odette.simonin2
Démarrer une fois et puis plus rien plus de lanceur
Monté et démarrer une fois et puis plus rien le lanceur HS
1 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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franzphaly franzphaly
Pas très fiable
Pas très fiable 1
Très déçu, en fait, au début, problème de démarrage et maintenant difficulté de démarrer à chaud en plus lanceur HS
0 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client a été décevante ; nous prenons vos remarques très au sérieux. Merci beaucoup de nous en avoir fait part : vos retours sont essentiels pour nous aider à corriger la situation et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par échanges d'e-mails. Nous sommes ravis que votre souci ait été pris en charge rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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jdunaway_32 jdunaway_32
On/off stopped working third time I used the saw.
On/off stopped working third time I used the saw. 1 On/off stopped working third time I used the saw. 1
After 3rd use on off switch stopped working. I have to choke it to turn it off. Not a good thing for I saw that you'd like to use one handed.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we’re sorry for any inconvenience or concerns you may have experienced, and we appreciate you taking the time to share your feedback with us. We have created a ticket to follow up on your feedback, and our team will contact you via email, if needed, to provide the necessary assistance or clarification. Please check your inbox for any updates or further communication from our team. Thank you for your patience and understanding.
Farmer Farmer
Missing part
Missing part 1
Gas cap is missing the gasket, “leaks gas” going on day 5 with emails daily stating VEVOR is helping but providing no solutions. All I need is a gasket it isn’t that hard. Just send one.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
John Lambdin John Lambdin
Poor quality unit
Poor quality unit 1
Bought this to trim small trees and wood logs on my forested property. It would not take the chain and bar provided and was missing the insert teeth attachment. I am not able to use this one at all.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Brandon Brandon
Cheap
Cheap 1
Handle broke off during first use. Customer service was a pain to deal with. Never got a refund or replacement
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Dainis Platacis Dainis Platacis
Nothing
Nothing 1 Nothing 1
Defective or incorrect guide bar or pin on chain sprocket cover.Can't make adjust for chain tension.Support team can't give any answers more then 4 days. First and last order on this website.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Enrique NAVARRO Enrique NAVARRO
No arranca
No arranca 1
No arranca. No funciona. He comprobado todo: bujía, cableado, carburador y no hay forma de arrancarla.
1 people found this helpful
Customer Service Reply: Hemos recibido su solicitud relacionada con este problema. Nuestro equipo de atención al cliente dará seguimiento a su caso en un plazo de 24 horas y continuará brindándole asistencia hasta que todas sus necesidades hayan sido resueltas. Por favor, esté atento a las respuestas de la solicitud y a las notificaciones por correo electrónico.
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