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VEVOR Ladder Stabilizer, 2 in 1 Extension Wall Ladder Standoff Hook, Roof Ridge Ladder Accessories Both Horizontally and Vertically, Heavy-duty Steel Rubber Grip T-Bar, Quick Access to Steep Roofs

Customer Reviews for VEVOR Ladder Stabilizer, 2 in 1 Extension Wall Ladder Standoff Hook, Roof Ridge Ladder Accessories Both Horizontally and Vertically, Heavy-duty Steel Rubber Grip T-Bar, Quick Access to Steep Roofs

2-in-1 Version
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Customer Reviews

4 Out of 5
Based on 84 reviews
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64 Reviews
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64 reviews
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Brad Cox Brad Cox
Owner
Adjustable Foot Length
Simple easy, good quality.
0 people found this helpful
Ivo Ivo
Merkx
Simple Fixed
Stevig te bevestigen en houdt de trap stabiel. Gebruikt om pannendak schoon te vegen. Stabilisator stond breed en stevig met de rubbere voeten op de dakpannen. Top. Twee punten van aandacht: (1) stabilisator heeft flink gewicht t.o.v aluminium ladder en wordt daarmee topzwaar. (2) bevestiging met 4 draadstangen duurt eindeloos lang door (te) lange stukken schroefdraadstang en beperkte 'sleutelruimte'. Dat had handiger gekunt. De draadtangen ga ik inkorten. Gezien veiligheid en kosten van deze stabilisator toch tevreden
0 people found this helpful
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Hansen Hansen
Handyman
Simple Fixed
Doesn't fit my ladders well. Otherwise okay.
1 people found this helpful
Pilar Vicente Pilar Vicente
vino golpeada y no servicio postventa
2-in-1 Version
vino golpeada y no servicio postventa 1
No estoy satisfecha porque la escalera vino golpeada. Solamente me atenció un asistente virtual que tuve que escribir la queja en inglés. Pero no me han contestado en un mes. Estoy muy descontenta.
0 people found this helpful
Customer Service Reply: Gracias por sus comentarios. Le pedimos disculpas sinceramente por los inconvenientes causados ​​por el problema que ha experimentado. Hemos asignado a un especialista para que se ponga en contacto con usted a través del ticket de soporte n.º [464263388922880] en un plazo de 48 horas, con el fin de ofrecerle una solución adecuada. Por favor, revise la dirección de correo electrónico asociada a su pedido y responda a través de ese medio.
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paulcdelia3 paulcdelia3
WEIGHS A TON!!
Simple Fixed
I had a reasonable expectation that this would be fabricated from aluminum like my extension ladder and certainly not ridiculously heavy steel, rendering the ladder now unmanageable!! VERY DISAPPOINTED!!
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your experience with us. We're sorry to hear that our product didn't meet your expectations, and we completely understand how frustrating that can be. We've created a support ticket for your case, and our customer support team will be reaching out to you via email soon. They'll keep you updated throughout the process until the issue is resolved. Please check your inbox promptly for our messages.
Kevin Kevin
Mr.
2-in-1 Version
I had difficulty with assembly as instructions are very sparse. I requested further information from Vevor and about 10 days later they sent me exactly the same instructions that are included with the product. Meanwhile I had worked it out. Very poor customer service though am quite happy with the item now that it is assembled.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mi*** Mi***
Others should know that it will not work on round post ladders.
Adjustable Foot Length
Can’t use it. It’s not compatible with the type of ladder I have
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for your feedback. We understand your concerns and sincerely want to resolve this matter as quickly as possible. We kindly ask for your cooperation in providing the requested details via email, as they are necessary for us to investigate and assist you properly. Please rest assured that we only request the information needed to resolve your case and appreciate your support and understanding. We will continue to follow up until the issue is fully resolved. Please monitor your ticket replies and email notifications. Thank you for your patience and cooperation.
Jeff Jeff
Manager
Simple Fixed
Its weight is 5.5 lb. It is too heavy to use it on the top of my 30' long ladder.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Alexandre leclerc Alexandre leclerc
U-locj
Fixed Stand
U-locj 3
Les u-locks ne sont pas compatibles avec les trous prévus à leur effet.
1 people found this helpful
Customer Service Reply: Hi there! We’re sorry to hear you have concerns about the product not matching its description. We’ll create a ticket to get in touch with you soon. If we find any discrepancies from the description, we’ll fix them right away. Thanks for your feedback—it helps us deliver a better shopping experience! We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.
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D. Link D. Link
Mr.
Adjustable Foot Length
Mr. 3
The product is substantial, but is heavier than it needs to be. It makes ladder handling more difficult. Also, there is no flexibility, if the L-buckle does not fit the rung. Contacting manufacturer’s customer service was disappointing, basically you are on your own. I needed the L-buckles to be remachined to fit a popular well know ladder. Customer service was NO help!
3 people found this helpful
Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.

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