Customer Reviews for VEVOR Gravity-fed Water Filter System, 2.25G 304 Stainless-Steel Countertop System, Water Filtration System, Reduces Lead and up to 99% of Chlorine, with 2 Carbon Filters & Spigot, for Home Camping RV

Really dumb design. Awkward and difficult to refill. Difficult to clean. Hard to believe any Engineer thought this was a good idea. Cheap steel. And most importantly, im not sure the filters are effective. The water that goes through isn't that great. There are better options. For the money this costs you could get a way better product.

Le produit était bossé pas esthétique mais fonctionne

Buyer beware. I purchased the VEVOR Gravity-fed Water Filter System, and the tracking said it was delivered, but no package ever arrived. I tried to sort it out with VEVOR, but that became the real problem. Their “Contact Us” system appears to be entirely AI, with no real person available to help. I even emailed them directly, but again I only got AI responses. The AI sent me a long and complicated form to complete. I filled it out, but then for some reason I could not even submit it. I tried explaining this to the AI, but it was useless. I then emailed them again with the full chat history, and still got nowhere. The whole process feels so complicated that it seems designed to make you give up. It was impossible to resolve the issue without any real human care or attention. You just get passed around by cold AI with no proper support. Maybe this won’t happen to everyone, but if you do have a problem, good luck. I’m out $120, and after this experience I will never use VEVOR again. I would strongly avoid businesses that rely only on AI to handle disputes.