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VEVOR Outdoor Propane Deep Fryer, Double Burners Commercial Fryer, 16 Qt Stainless Steel Cooker with Removable Baskets & Lids & Tanks, Oil Fryer Cart with Thermometer & Regulator, For Outdoor Cooking

Customer Reviews for VEVOR Outdoor Propane Deep Fryer, Double Burners Commercial Fryer, 16 Qt Stainless Steel Cooker with Removable Baskets & Lids & Tanks, Oil Fryer Cart with Thermometer & Regulator, For Outdoor Cooking

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107 reviews
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Eme Eme
Qualité médiocre
Qualité médiocre  1
Les cuves neuves sont percées donc fuites d huile qui coule sur les brûleurs, gros problème de sécurité! Après avoir contacté Vevor aucune réponse!
4 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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‏Hany ‏Hany
Business owner
The fryer is defective. Flames came out from the back during first use. I need a replacement or a full refund
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Joseph Joseph
Thing gets way to hot
Like the title says it gets way too hot. It burns everything
2 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Tim shook Tim shook
Cook
Very cheap
2 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Gage Gage
Would give it 0 stars if could
Would give it 0 stars if could put it all together started cooking on it and the pots have holes in them were it’s stamped “max fill line” and was dumping hot oil all over the ground and my propane tank and the hot oil dripping out burned my hand and foot real bad
3 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Tim Tim
I
It never showed up
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Roy Feltson Sr Roy Feltson Sr
Not satisfied
I did not want write a review at this time because I’m disappointed and didn’t want people to see it until you had time to make it right. The pan that I bought from the last one got a hole in the pan while cooking my greens today. Just imagine if it was oil.! I would like for someone to contact me regarding this asap via phone or email. I was going to buy 3 more for my event but, now I’m questioning the quality of these pans.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."

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