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VEVOR Outdoor Propane Deep Fryer, Double Burners Commercial Fryer, 16 Qt Stainless Steel Cooker with Removable Baskets & Lids & Tanks, Oil Fryer Cart with Thermometer & Regulator, For Outdoor Cooking

Customer Reviews for VEVOR Outdoor Propane Deep Fryer, Double Burners Commercial Fryer, 16 Qt Stainless Steel Cooker with Removable Baskets & Lids & Tanks, Oil Fryer Cart with Thermometer & Regulator, For Outdoor Cooking

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Customer Reviews

4 Out of 5
Based on 112 reviews
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112 Reviews
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Anthony Rushing Anthony Rushing
Fire
The unit caught fire
0 people found this helpful
Customer Service Reply: Dear valued customer,we’re very sorry to hear about your experience. This is not the level of quality or safety we aim to provide, and we understand how concerning and frustrating this situation must have been. We’ve created a support ticket on your behalf so our customer service team can look into this further and assist you directly. They will be in touch soon to gather any additional details and help work toward a resolution. Thank you for bringing this to our attention,we truly appreciate the opportunity to address your concerns.
Robert McCallum Robert McCallum
Deep fryer
Bought and paid for the 16 quart got sent the 8 quart
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
John John
No happy medium
This is either 200⁰ or 600⁰ nowhere in between! I keep it on the lowest setting for fear of starting a fire! I do not recommend.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Bruno Bruno
friteuse
Les friteuses ont du mal à chauffer
1 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Kady Meite Kady Meite
Trash company
A SCAM
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Eme Eme
Qualité médiocre
Qualité médiocre 1
Les cuves neuves sont percées donc fuites d huile qui coule sur les brûleurs, gros problème de sécurité! Après avoir contacté Vevor aucune réponse!
4 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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‏Hany ‏Hany
Business owner
The fryer is defective. Flames came out from the back during first use. I need a replacement or a full refund
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Joseph Joseph
Thing gets way to hot
Like the title says it gets way too hot. It burns everything
2 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Tim shook Tim shook
Cook
Very cheap
2 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Gage Gage
Would give it 0 stars if could
Would give it 0 stars if could put it all together started cooking on it and the pots have holes in them were it’s stamped “max fill line” and was dumping hot oil all over the ground and my propane tank and the hot oil dripping out burned my hand and foot real bad
3 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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