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VEVOR 16 Gallon Fuel Caddy, 7.8 L/min, Portable Gas Storage Tank Container with Hand Pump Rubber Wheels, Fuel Transfer Storage Tank for Gasoline Diesel Machine Oil Car Mowers Tractor Boat Motorcycle

Customer Reviews for VEVOR 16 Gallon Fuel Caddy, 7.8 L/min, Portable Gas Storage Tank Container with Hand Pump Rubber Wheels, Fuel Transfer Storage Tank for Gasoline Diesel Machine Oil Car Mowers Tractor Boat Motorcycle

Hand Pump

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392 reviews
Rich Rich
Very poor quality pump
Hand Pump
The caddy shipped quick and was right sized for my needs. I had high hopes when I took it on my first trip, which was within a couple weeks of receiving this. The rubber impeller in the pump was disintegrated by the first use. Many chunks of rubber came through the hose and clogged the nozzle. Luckily there is a screen on then end of the nozzle or the rubber would have gone into the gas tank and eventually clogged up my system. A few weeks later I took the nozzle off to dump out the pieces of rubber and after I put it back together the pump would not even push any more gas. It would get a 5 star rating if the pump worked. I'm been looking around for a replacement impeller for the pump, but so far no luck. Do yourself a favor and get a different caddy.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Al Jablonowski Al Jablonowski
Leaks like crazy
Hand Pump
Bottom fitting won't stop leak I ng
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
LeRoy Sloper LeRoy Sloper
Mr
Hand Pump
Purchased two caddies and they split within two months. After many attempts to submit my photos for their viewing, they offered me a $20 refund. However, I explained that they are useless to me now and they came back with a $80 refund offer. I responded that this was very disappointing to me and I felt it unfair. They have since classed my “case” and I have not received any reimbursement to my account. Wiould not feel comfortable purchasing from this company again.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
ZipSilver ZipSilver
Racer
Hand Pump
Absolute FIRE HAZARD. Fittings are very soft cheap aluminum and incredibly poorly machined. Despite meticulous and verbatim instruction following (MIN of 7 WRAPS of TEFLON TAPE?!?). Who follows instructions anyway, but with a GASOLINE STORAGE TANK I did. Both units leaked from the bottom fitting when standing upright. Within 20 minutes I had 2 large puddles of fuel inside my closed garage. Once the bottom valve is opened, fuel immediately fills the hose to the height of the fuel inside the caddy. There is no shut-off valve at the hose end so there is nothing stopping fuel from running out on the floor if the hose is on the floor or set down. When I laid the caddy's down to prevent fuel leaking from the bottom, the remaining fuel in the hoses poured out all over my driveway. So it leaks out of both ends of this contraption. One spark and my roof could have blown clean off and my house burned down with animals locked inside while I am gone. The hose clamps are inferior and not to be trusted. I disassembled, meticulously reassembled with care. Both still leak.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and to assist you. Please check your inbox promptly for our messages.
Dave Dave
owner
Hand Pump
Very bad experience with support team, the Caddy leaks and I sent pictures and a video and all they have is excuses. I would like someone who knows what they're talking about to contact me. The Caddy is useless if you can't leave gas in it. I Should have paid more attention to the reviews I saw before I bought this Caddy, it's obvious this is a design flaw.
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for your patience and cooperation. We are currently in the process of addressing your concerns and working diligently to provide you with a satisfactory solution. During this time, please keep an eye on your ticket and email for updates on the progress. Should you have any further questions or require additional assistance, feel free to reach out to us.
Dave Navarro Dave Navarro
Terrible! Do not buy
Hand Pump
Please beware. This gas caddy chronically leaks .. I have replaced the gaskets with appropriate gaskets and it still leaks. The customer service is terrible and slow.. Vevor refused to allow me to return and refund my money. I threw it away . I should have spent more for quality. Buyer beware.
0 people found this helpful
Customer Service Reply: Dear esteemed customer, we’re grateful for your patience and cooperation. Our team is putting in every effort to address your concerns and is striving to find a solution that satisfies you. Make sure to check your ticket and email regularly to stay updated on the progress. For additional questions or assistance, feel free to reach out anytime.
Sikk Sikk
Leaks at the valve
Hand Pump
Leaks at the rubber gasket at the valve and the red can. Cant really even use it. It needs a tapered thread instead of a gasket fitting.
1 people found this helpful
Customer Service Reply: Dear valued customer, we truly appreciate your patience and cooperation throughout this process. Our team is working diligently to address your concerns and is committed to delivering a solution that meets your expectations. Kindly keep an eye on your ticket and email for regular updates on the progress. Feel free to reach out anytime if you have further questions or need assistance.
Robert Robert
Joke
Hand Pump
After getting this one the first use the main hose had a leak and the handle broke and wheels fell out Contacted the company and after several emails and getting the pics and emails they wanted they said they would send replacement parts which I never received. Tried emailing again and didn't get any replies.
1 people found this helpful
Customer Service Reply: Dear valued customer, Your trust in us means a lot, so we’re truly sorry to hear you’ve had a frustrating experience. Please know we don’t take your feedback lightly—addressing your concerns is our top priority right now. To get you the support you need, our dedicated after-sales team is ready to help via the "Contact Us" page on our website. Thank you for giving us the chance to make this better.
James P James P
Owner
Hand Pump
Plastic for container seems good but the fittings leak. Requested a return as the fitting that is leaking cannot be tightened and by the time I get a replacement the primary use for it will have passed.
1 people found this helpful
Customer Service Reply: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.
Nathan Mickem Nathan Mickem
Fuel Caddy
Hand Pump
Bought 2 of the same fuel caddy's just filled them today they both leak like crazy I'm not happy at all i wouldn't recommend
2 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience. "Contact Us" online for quick help from our after-sales team. We appreciate your understanding.

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