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VEVOR 15.7-inch 26CC 2 Cycle Gas Hedge Trimmer, Gas Powered Pole Hedge Trimmer with Dual Sided Dual Action Blade, 270° Adjustable Trimmer Head, Suitable for Trimming Shrubs, Bushes

Customer Reviews for VEVOR 15.7-inch 26CC 2 Cycle Gas Hedge Trimmer, Gas Powered Pole Hedge Trimmer with Dual Sided Dual Action Blade, 270° Adjustable Trimmer Head, Suitable for Trimming Shrubs, Bushes

Single Hedge Machine High Branch Scissor 26cc

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z1y2x3 z1y2x3
You get what you pay for!
Well you get what you pay for I suppose. The guts of the machine are ok but the peripherals are mostly cheap plastic junk. For example the pin on the plastic handle, that fits in a hole on the shaft to keep it from moving, broke before I could even finish tightening the bolts. Had to grind down a screw head to fit the hole and install it in place of the boken pin. The zipper tab on the bag is the cheapest plastic made and didn't even survive the first zip. The plastic handle of the supplied slot screwdriver broke on first use. The jaws of the supplied box wrench are so poorly formed that it can only be used on one side. Every bolt had to be retightened! Every one! The weed Wacker attachment has seen about 2 hours use now and has run well but the bearings are not running as smoothly anymore. The pole saw attachment has also run well although as expected the chain stretched quite a bit the first few cuts. However because the blade is offset fron the shaft, its weight wants to rotate it clockwise. The locking pin then starts to elongate the hole in the shaft so that the bade is about 45° off axis when using the extention as the 2 pins combine. Trying to tighten the knobs to prevent this rotation is futile as the surfaces of the poles are smooth aluminum and covered in lube. I ended up stripping both knobs within the first 30 mins of use. Hade to replace them with grade 8 bolts and nuts and take some coarse grit sand paper to the ends of the poles to give enough friction to prevent the rotation. Makes changing attachments not so easy... The ends should have been knurled. The aluminum pole should have been thicker and the locking pin should not have so much play in the hole to begin with. Have not used the hedge attachment yet. I wonder what surprises I will find?
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
decflynn62 decflynn62
Lots of gear for the price
52cc
Great service and lots of support when ordering. However, I used it once and when I refuelled the pull string starter broke. As I say support has been very good and they acknowledge the issue and resend a new starter. Will fully review when that arrives.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Ro*** Ro***
Didn't get the bag
Didn't get the bag
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Troyhop1 Troyhop1
Updated
I got the 33CC in last week. It is a beast of a machine. I haven’t tried all the attachments yet, but everything seems to be well made. It started right up with no problems. it runs good and has plenty of power. The draw backs so far is that the unit is heavy, shoulder strap will help. Make sure to read instructions on attaching the brush blades so that they are put on correctly. Overall great unit for the price. This is a good value for residential use. Update: After 3 uses the trimmer is no longer firing. Not sure if it’s the coil or a bad switch? Not happy with only 3 uses and now it doesn’t start.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
diegogalicia1985 diegogalicia1985
Not the worst product
I purchased this product in July and used it for the first time during the first week. Unfortunately, on the very first day, something inside broke, which I believe was part of the locking mechanism. I opened it up and was able to work on the mechanism myself and get the product functioning again. Since then, it has worked well and I haven’t had any other issues. The only problem is that the locking button no longer works. Overall, I actually think the product is fairly easy to work on and I’ve been able to continue using it, but I was disappointed that this happened on the very first day of use. I wanted to reach out and see what you might be able to do to help with this issue.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Konsta Kuvaja Konsta Kuvaja
Haluan rahallisen hyvityksen tilauksestani
52cc
Haluan rahallisen hyvityksen tilauksestani 1 Haluan rahallisen hyvityksen tilauksestani 1 Haluan rahallisen hyvityksen tilauksestani 1 Haluan rahallisen hyvityksen tilauksestani 1 Haluan rahallisen hyvityksen tilauksestani 1
Hei, Olen erittäin pettynyt tilaamaani VEVOR 6-in-1 -monitoimityökaluun ja sen mukana toimitettuihin varusteisiin. Ensinnäkin toimituksessa kesti huomattavan kauan, ja kun paketti viimein saapui, oli sen ulkopakkaus jo osittain vaurioitunut. Paketista löytyi myös rikkinäisiä tuotteita: Suojalasit olivat rikki. Suojakypärän visiiriverkko oli vaurioitunut. Lisäksi mukana toimitettujen suojavarusteiden koko ja laatu ovat todella suuri pettymys. Hanskat vaikuttavat olevan mitoitettu lapsille, ja myös suojakypärä sekä kuulosuojaimet ovat niin pienet, etteivät ne mahdu kunnolla päähäni. Näitä varusteita ei siis käytännössä voi käyttää turvallisesti. Tuotteen mukana toimitettu säilytyskassi on myös täysin käsittämätön. Mukana tulleet työkalut ja varusteet eivät edes mahdu siihen. Mikä tällaisen kassin tarkoitus oikein on, jos siihen ei saa mahtumaan tuotepaketin sisältöä? En ole vielä ehtinyt koekäyttää itse moottorikäyttöisiä työkaluja, joten niiden toimivuudesta tai laadusta en osaa tässä vaiheessa sanoa mitään. Jos niiden laatu kuitenkin vastaa mukana toimitettujen varusteiden tasoa, tulen vaatimaan koko tuotepaketin palauttamista ja kauppahinnan hyvittämistä. Odotan teiltä nyt selvitystä siitä, miten aiotte korjata tilanteen ja hyvittää vaurioituneet, vääränkokoiset sekä käyttötarkoitukseensa soveltumattomat tuotteet. Toivon asian pikaista ja asianmukaista käsittelyä.
0 people found this helpful
Customer Service Reply: Olemme vastaanottaneet lippusi ja pitäneet yhteyttä tähän ongelmaan. Pyydämme tällä hetkellä yksityiskohtaisia ​​tietoja sähköpostitse ratkaistaksemme sen ja odotamme vastaustasi. Voit olla varma, että seuraamme, kunnes asia on täysin ratkaistu – seuraa lippuvastauksia ja sähköpostihälytyksiä.
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dadaelmorsy@gmail.com dadaelmorsy@gmail.com
Coque cassé et problème avec commande au poignée
52cc
Coque cassé et problème avec commande au poignée  1 Coque cassé et problème avec commande au poignée  1 Coque cassé et problème avec commande au poignée  1
Le coque est casse et commande au poignée ne fonctionne pas
2 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande et assurons le suivi de ce problème. Nous sollicitons actuellement des informations détaillées par e-mail pour le résoudre et attendons votre réponse. Soyez assuré que nous suivrons le dossier jusqu'à sa résolution complète ; veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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vudlac vudlac
Ça ne marche pas
Ça ne marche pas  1
Le produit a marché dans l’essai et après iil ne marche pas j’ai essayé a plusieurs reprise ça ne démarre pas Et j’ai eu une blessure à cause de ça !!!!
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
a-*** a-***
Nicht funktionierende Geräte..!!!❗️❗️❗️❗️
52cc
Nicht funktionierende Geräte..!!!❗️❗️❗️❗️ 1
Am 5.september habe ich das Gerät gekauft, aber Gerät funktioniert nicht.. Egal was ich gemacht habe ohne Erfolg.. seit 4tage ich kann keiner erreichen das ich Geräte wieder Zürück schicken kann.. werde ich nie wieder bei VEVOR was kaufen, und werde ich auch meine rechtliche wegen aussuchen..!!!!❗️❗️❗️❗️❗️❗️
2 people found this helpful
Customer Service Reply: Wir haben Ihr Ticket erhalten und sind bezüglich dieses Anliegens mit Ihnen in Kontakt geblieben. Um das Problem zu lösen, haben wir per E-Mail detaillierte Informationen angefordert und warten nun auf Ihre Rückmeldung. Seien Sie versichert, dass wir den Vorgang bis zur vollständigen Klärung weiterverfolgen werden – bitte achten Sie daher auf Antworten im Ticket sowie auf E-Mail-Benachrichtigungen.
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bu*** bu***
Produit très bas de gamme
52cc
Produit très bas de gamme  1 Produit très bas de gamme  1
1 ) Tête de tronçonneuse hors service après 30 minutes d’utilisation ( afin de tester la machine et de me la mettre en mains ). Graissage réalisé, niveaux huile de chaîne et carburant faits, utilisation et tests sur deux chênes différents et engrenage de rotation de l’axe de la chaine usé prématurément. Démontage de la tête de rotation de la tronçonneuse Bilan : Dents cassées et aucun morceau de dents retrouvé et mélangé à la graisse dans la cage de l’engrenage conique. Donc mauvaise qualité des engrenages coniques. 2 ) Démarrage à chaud impossible Après 30 minutes : obligé de démonter la bougie, de la sécher, de la faire refroidir avec un compresseur à air afin que le moteur puisse redémarrer, super pour du neuf 👌🏼 Sinon c’est pratique afin d’élaguer à 4 - 5 m de haut ENFIN quand ça fonctionne parfaitement … Étant Spécialiste du forestie, et de la petite mécanique thermique d’engin agricole et paysage
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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